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Persuazion



Joined: 29/10/05
Posts: 1619
Loc: Scotland
Where to get a Sennheiser 421 Fixed?
      #1068150 - 29/09/13 09:40 PM
I have two MD421s down. Strangely they were both bought on different occasions (second hand) but both failed in the same way at the same time. Peculiar, but it's definitely the mics themselves that aren't working and not cable or pre issues.

They've both ended up with no bottom end, basically like the roll off switches are stuck in the on position. Fiddling with the control doesn't do anything to the sound anymore.

Sending to Sennheiser sounds expensive but maybe its the only only choice I have?

Anyone any other ideas on where to send them?

Cheers all!

--------------------
http://www.loverslanestudios.co.uk


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Sam Inglis
SOS Features Editor


Joined: 15/12/00
Posts: 1725
Re: Where to get a Sennheiser 421 Fixed? new [Re: Persuazion]
      #1068175 - 30/09/13 06:56 AM
Dynamic mics often seem harder to fix than ribbons or capacitor mics, but if anyone in the UK can do it, it would be Stewart Tavener at Xaudia: www.xaudia.co.uk

Failing that, you could perhaps try Esa Tervala, but he is based in Switzerland I think, so it might not be worth while: www.panworks.net


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The Red Bladder



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Re: Where to get a Sennheiser 421 Fixed? new [Re: Persuazion]
      #1068177 - 30/09/13 07:10 AM
I bought two MD421s for about fifty quid because the vendor thought they were broken and did not realise that they are wired differently to other mini-Tuchel mics and all he got was a thin sound.

Did you change the cable?


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Persuazion



Joined: 29/10/05
Posts: 1619
Loc: Scotland
Re: Where to get a Sennheiser 421 Fixed? new [Re: The Red Bladder]
      #1068180 - 30/09/13 07:38 AM
Hi guys thanks for that. No Red the cable hadn't been changed. They're the more up to date XLR ones. I forget the model ?

--------------------
http://www.loverslanestudios.co.uk


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John Willett
Sound-Link ProAudio


Joined: 07/03/00
Posts: 12391
Loc: Oxfordshire UK
Re: Where to get a Sennheiser 421 Fixed? new [Re: Persuazion]
      #1068220 - 30/09/13 11:36 AM
Quote Persuazion:

I have two MD421s down. Strangely they were both bought on different occasions (second hand) but both failed in the same way at the same time. Peculiar, but it's definitely the mics themselves that aren't working and not cable or pre issues.

They've both ended up with no bottom end, basically like the roll off switches are stuck in the on position. Fiddling with the control doesn't do anything to the sound anymore.

Sending to Sennheiser sounds expensive but maybe its the only only choice I have?

Anyone any other ideas on where to send them?

Cheers all!




Send them to Sennheiser UK in Marlow (Bucks.).

I would never have any of my microphones looked at by anyone other than the manufacturer or official distributor.

And Sennheiser UK *do* have a small anechoic chamber for testing mics.

--------------------
John - Sound-Link ProAudio
President - Federation Internationale des Chasseurs de Sons


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Persuazion



Joined: 29/10/05
Posts: 1619
Loc: Scotland
Re: Where to get a Sennheiser 421 Fixed? new [Re: John Willett]
      #1068292 - 30/09/13 08:01 PM
Thanks guys. I'll email sennheiser and say John sent me

--------------------
http://www.loverslanestudios.co.uk


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Persuazion



Joined: 29/10/05
Posts: 1619
Loc: Scotland
Re: Where to get a Sennheiser 421 Fixed? new [Re: John Willett]
      #1068293 - 30/09/13 08:06 PM
Could you maybe give me a good contact email address, John?

--------------------
http://www.loverslanestudios.co.uk


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Mixedup
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Joined: 03/09/03
Posts: 4814
Loc: Cambridge, UK
Re: Where to get a Sennheiser 421 Fixed? new [Re: John Willett]
      #1068364 - 01/10/13 09:58 AM
Quote John Willett:

I would never have any of my microphones looked at by anyone other than the manufacturer or official distributor.




If they're under warranty, maybe... but most manufacturer quotes for repairs on gear not under warranty — particularly for gear at this sort of price — have tended to come close to the street price for buying a replacement! At least, it was when I enquired about repairing one of my my MD421s


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John Willett
Sound-Link ProAudio


Joined: 07/03/00
Posts: 12391
Loc: Oxfordshire UK
Re: Where to get a Sennheiser 421 Fixed? new [Re: Persuazion]
      #1068372 - 01/10/13 10:40 AM
Quote Persuazion:

Could you maybe give me a good contact email address, John?




Answered your PM with this information.

For the record, Sennheiser UK's new address is:-

Pacific House
Third Avenue
Globe Business Park
Marlow
Bucks
SL7 1YL

Tel: 0333-240-8181 or 01628-402-200


--------------------
John - Sound-Link ProAudio
President - Federation Internationale des Chasseurs de Sons


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John Willett
Sound-Link ProAudio


Joined: 07/03/00
Posts: 12391
Loc: Oxfordshire UK
Re: Where to get a Sennheiser 421 Fixed? new [Re: Mixedup]
      #1068376 - 01/10/13 10:47 AM
Quote Mixedup:

Quote John Willett:

I would never have any of my microphones looked at by anyone other than the manufacturer or official distributor.




If they're under warranty, maybe... but most manufacturer quotes for repairs on gear not under warranty — particularly for gear at this sort of price — have tended to come close to the street price for buying a replacement! At least, it was when I enquired about repairing one of my my MD421s




It depends on what is wrong with the mic. and labour charges are not inexpensive in this day and age.

However, a microphone is a precision instrument and I would always want it repaired by the real experts with the right equipment - IE: the manufacturer or his official agent.

The Gefell microphones I deal with all go back to the manufacturer in Germany for repair where, after repair, they are put back in the anechoic chamber that originally measured them and the repair is verified that the mic. is fully in spec. as originally manufactured - and the repair prices are very reasonable as far as I have seen so far.

I would not want any mic. of mine repaired any other way.

Martin Gathard at Sennheiser UK is the real expert for Neumann and Sennheiser repairs.

--------------------
John - Sound-Link ProAudio
President - Federation Internationale des Chasseurs de Sons


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Mixedup
active member


Joined: 03/09/03
Posts: 4814
Loc: Cambridge, UK
Re: Where to get a Sennheiser 421 Fixed? new [Re: John Willett]
      #1068444 - 01/10/13 04:28 PM
One could make the same argument for servicing of cars — use only the main dealer, and only branded parts. It *is* an expensive option, whichever way you look at it. Whether it's the right option rather depends on who you choose to use as your alternative, and the value of the product that you're getting serviced. There's no point putting in a 1990s Ford Fiesta for a dealer service, and the same argument probably extends to a second-hand MD421... just buy another one. (I've had them for about £100, fully working...). A Gefell condenser mic is a little more towards the modern BMW end of the spectrum... which probably makes it worthwhile!


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