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DeanM56



Joined: 10/01/09
Posts: 1
Loc: Darwen, UK
Focusrite Saffire / Windows 7 x64 Problems
      #785663 - 08/11/09 05:35 PM

After reading on the Focusrite website that there firewire products are compatible with Windows 7 (using Legacy Firewire Driver) I thought I would do the upgrade as I am inbetween projects and it wouldnt affect my workflow.

Having set up Windows 7, I cannot get the card too work. I have tried using the Legacy Firewire Driver with no luck.

My motherboard is an ASUS P5Q-WS, I have updated the Bios to the latest firmware available hoping this might resolve the situation... but again, no luck.

Is there anyone on this forum that can give me some pointers of things I can try as I am fast running out of hope

Dean


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Lodious
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Joined: 15/10/02
Posts: 498
Loc: East Midlands, UK
Re: Focusrite Saffire / Windows 7 x64 Problems new [Re: DeanM56]
      #785678 - 08/11/09 06:57 PM

Have you updated the firmware in the Saffire to the latest rev? Dunno if it would make a difference, but what about trying with the Saffire external PSU?

--------------------
I like people, it's my friends I can't stand - Larry David.
http://www.myspace.com/lodious


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Kenny Tosh



Joined: 12/08/08
Posts: 130
Loc: Dundee, Scotland
Re: Focusrite Saffire / Windows 7 x64 Problems new [Re: DeanM56]
      #785698 - 08/11/09 08:46 PM

IIRC the Legacy FireWire drivers don't work with 64-bit Win7, only 32-bit.

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Mook
member


Joined: 18/11/02
Posts: 367
Loc: Southampton
Re: Focusrite Saffire / Windows 7 x64 Problems new [Re: DeanM56]
      #786784 - 12/11/09 11:39 AM

After updating the BIOS, uninstall the drivers and then re-install them once more, running the driver installer in a compatibility mode (e.g. XP if available).

Also, if you have onboard sound on the motherboard, have you tried turning that on and see if Windows recognises that.


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robinv



Joined: 31/08/04
Posts: 210
Re: Focusrite Saffire / Windows 7 x64 Problems new [Re: DeanM56]
      #787148 - 13/11/09 05:13 PM

I'm in the middle of installing a Saffire 56.
It completely freaked out at first but after doing the legacy Firewire thing (which does work on 64bit version) it works great:
http://www.focusrite.com/answerbase/en/article.php?id=1030
However, performance with Win7 64 has not been astounding - getting crackles way before the CPU meter maxes out so i think i still have a lot of work to do

--------------------
http://www.pc-music.com


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Jonny Wright



Joined: 24/02/05
Posts: 30
Re: Focusrite Saffire / Windows 7 x64 Problems new [Re: DeanM56]
      #787157 - 13/11/09 05:47 PM

You could try giving focusrite a call since you're in the UK anyway. I actually spoke to them today about a problem I had with the (mac) driver for the Pro 40 - they were really helpful. We went through the issue and in the end they gave me a beta driver which worked a treat.

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GlennKay



Joined: 08/11/09
Posts: 17
Loc: Toronrto
Re: Focusrite Saffire / Windows 7 x64 Problems new [Re: DeanM56]
      #788491 - 18/11/09 07:19 PM

Have you looked to make sure that the firewire chip on your mobo is in line with Focusrite's recommendations, namely Texas Instruments or VIA?

I tried a Saffire (Pro 26) on a no-name firewire card and it didn't work (neither did an FR Liquid Mix). But in a card with a TI firewire chip, both devices work fine. Look inside Device Manager->IEEE 1394 Device to see what type of chip your firewire card/port is.

FWIW i just installed Windows 7 yesterday, and already i can tell that firewire performance is improved...PCI latency (measured by DPC) is quite a bit better than the same setup under Vista.

Regards
Glenn


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Neil (Focusrite/Nova...



Joined: 06/02/07
Posts: 16
Loc: High Wycombe
Re: Focusrite Saffire / Windows 7 x64 Problems new [Re: DeanM56]
      #788745 - 19/11/09 01:33 PM

Hi Dean,

Did you manage to get your Saffire working under Windows 7?

If you are still having problems after following the advice in this thread, please get in contact and I will be happy to help further.

http://www.focusrite.com/answerbase/en/contact.php

Best regards,

Neil Marron
Focusrite/Novation Technical Support


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