nathanscribe
Joined: 19/01/07
Posts: 722
Loc: Yorkshire, by gum.
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Cookie Control?
#989009 - 22/05/12 06:26 PM
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What's this Cookie Control thing popping up at the bottom of my screen? It just appeared
today, and only on this site. It's quite annoying. Something SOS has implemented, or
somebody else?
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Kwackman
Joined: 07/11/02
Posts: 1251
Loc: Belfast
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Re: Cookie Control?
[Re: nathanscribe]
#989017 - 22/05/12 07:06 PM
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I'm getting it too, using a windows machine in work.
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Mike Stranks
active member
Joined: 03/01/03
Posts: 3113
Loc: Oxford, UK
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Re: Cookie Control?
[Re: nathanscribe]
#989018 - 22/05/12 07:10 PM
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Microsoft have pumped-out numerous security upgrades today... probably something to do
with them... I'm on XP SP3 (on this machine) and am also getting that pop-up...
or was until I 'OK'd' it.
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desmond
Joined: 10/01/06
Posts: 7946
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Re: Cookie Control?
[Re: Mike Stranks]
#989022 - 22/05/12 07:24 PM
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Mac Safari and I got it.
Looks like a site gadget to let people ok the use of
cookies...
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Folderol
Joined: 15/11/08
Posts: 2599
Loc: Rochester, UK
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Re: Cookie Control?
[Re: nathanscribe]
#989024 - 22/05/12 08:01 PM
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I suspect it's part of the new EU requirement for positive agreement from users before
cookies can be set.
-------------------- It wasn't me!
(Well, actually, it probably was)
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atechnogirl
Joined: 09/03/12
Posts: 103
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Re: Cookie Control?
[Re: nathanscribe]
#989031 - 22/05/12 09:33 PM
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I got this too. I often log in and read things without a reply but tonight I thought I
was banned! Not good.
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desmond
Joined: 10/01/06
Posts: 7946
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Re: Cookie Control?
[Re: atechnogirl]
#989032 - 22/05/12 09:43 PM
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I just thought my computer had started to monitor (and comment on) my biscuit intake...
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Mike Stranks
active member
Joined: 03/01/03
Posts: 3113
Loc: Oxford, UK
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Re: Cookie Control?
[Re: desmond]
#989034 - 22/05/12 09:51 PM
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Quote desmond:
I just thought my
computer had started to monitor (and comment on) my biscuit intake...
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Kwackman
Joined: 07/11/02
Posts: 1251
Loc: Belfast
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Re: Cookie Control?
[Re: nathanscribe]
#989037 - 22/05/12 10:12 PM
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Funny- I'm on Safari now, on Lion. No message! Weird.
-------------------- Cubase, guitars.
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Hugh Robjohns
SOS Technical Editor
Joined: 25/07/03
Posts: 18540
Loc: Worcestershire
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Re: Cookie Control?
[Re: nathanscribe]
#989042 - 22/05/12 10:42 PM
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Folderol wins the prize!
The new EU legislation comes into force shortly (26th May) that requires all websites to
display a notice asking users to decide whether they wish to accept cookies or not. Not
accepting them will seriously affect the experience of using the site, of course.
Virtually every commercial site in the world uses cookies for log in control, shop
functions and site statistics, so it's likely that this new regulations are going to
create a total mess for everyone's surfing experiences!
The relevant code
was added to the SOS website today (22 May).
We have also added a page to the
Information Section of this site explaining what cookies we use and why we use them:
http://www.soundonsound.com/information/Cookies.php
Hugh
-------------------- Technical Editor, Sound On Sound
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Richie Royale
Joined: 12/09/06
Posts: 3456
Loc: Bristol, England.
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Re: Cookie Control?
[Re: nathanscribe]
#989066 - 23/05/12 07:42 AM
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My work PC (IE7 :groan:) comes up with a blocked content banner and the little orange box
thing in the right hand corner displays no text, only showing the "I am happy with this"
button and the "Read more" button. Clicking read more shows no text either, other than a
line in orange which refers to cookies. Displaying the blocked content doesn't
resolve it, but clicking the "I'm happy with this" box does. I don't know what
I'm happy with though! Although as detailed by Hugh above, I had guessed it was this new
cookie legislation.
-------------------- http://soundcloud.com/richie-royale
http://www.mixcrate.com/richieroyale
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Korff
Loose Cannon (Reviews Editor)
Joined: 20/10/06
Posts: 1996
Loc: The Wrong Precinct
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Re: Cookie Control?
[Re: Hugh Robjohns]
#989081 - 23/05/12 08:47 AM
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Not sure I'd describe it as 'nanny state' stuff, Hugh — obliging companies to get
express permission from people to put files on their computer seems quite reasonable to
me!
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Hugh Robjohns
SOS Technical Editor
Joined: 25/07/03
Posts: 18540
Loc: Worcestershire
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Re: Cookie Control?
[Re: Korff]
#989084 - 23/05/12 08:56 AM
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I've deleted that comment, but I still don't agree with the way the regulations have been
framed and I don't think they will achieve what was intended.
It seems to me
that writing temporary, legitimate, benign and essential cookie files to a user's computer
is not unreasonable. Indeed, most sites won't work properly without it.
Asking for permission everytime you open a new website is unreasonable and ineffective
because there is no independent information, let alone verification, as to whether the
cookie request is legitimate and safe or not. And once you've said yes, there's nothign to
stop the website posting malicious cookies anyway! The process does nothing constructive
at all...
So most people will either just click yes without thinking and
carry on as before, but with the impediment of having to click an annoying pop-up first,
or they'll click no and then wonder why the site doesn't seem to work properly!
The regulations should be about policing and preventing the writing of
inappropriate and harmful or invasive cookie files.... but that would be very difficult,
so they've made a fuss about being seen to do something, when in fact they've done nothing
useful at all!
 ....
Just my senile old views, though... Carry on!
hugh
-------------------- Technical Editor, Sound On Sound
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Jennifer Jones
Web Editor, Support & Social Media
Joined: 06/11/07
Posts: 1101
Loc: Cambridge, UK
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Re: Cookie Control?
[Re: Hugh Robjohns]
#989085 - 23/05/12 08:57 AM
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For anyone who is interested, there is more information about the EU directive 'Cookie
Law' and the impact on the SOS website, including how the new Cookie Control popup works,
here
-------------------- SOS Web Editor, Support & Social Media
Friend SOS on Facebook | Follow SOS on Twitter
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The Red Bladder
Joined: 05/06/07
Posts: 2100
Loc: . ...
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Re: Cookie Control?
[Re: nathanscribe]
#989106 - 23/05/12 10:03 AM
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The whole thing is pointless and stupid, because nearly all sites are not hosted in the
EU.
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photvid
Joined: 23/09/06
Posts: 76
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Yes, but according to the site below that doesn't mean the new law doesn't affect
those: http://eucookiedirective.com/hosting-outside-eu/
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Jennifer Jones
Web Editor, Support & Social Media
Joined: 06/11/07
Posts: 1101
Loc: Cambridge, UK
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Re: Cookie Control?
[Re: nathanscribe]
#989140 - 23/05/12 12:59 PM
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Looking at that link has made me want chocolate chip cookies...
-------------------- SOS Web Editor, Support & Social Media
Friend SOS on Facebook | Follow SOS on Twitter
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Neokoenig
Joined: 24/05/08
Posts: 274
Loc: Oxford
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Re: Cookie Control?
[Re: nathanscribe]
#989141 - 23/05/12 01:08 PM
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Yes, I despise this new cookie law. Badly written, ineffectual, and technically pointless.
In fact it's SO vaguely written that I've seen many 'interpretations' of the legislation
already. (see JISC vs ICO etc). I'm waiting to see what the BBC does before
changing my 200+ odd websites
-------------------- Web Design ~
Drum Studio
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shufflebeat
Joined: 09/12/07
Posts: 2342
Loc: Manchester, UK
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Re: Cookie Control?
[Re: Kwackman]
#989336 - 24/05/12 02:13 PM
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Quote Kwackman:
Funny- I'm on
Safari now
It's okay for
some. I'll be lucky to get a weekend in Blackpool this year.
Anyroad up, any
plans or considerations from on high for mobile users? I'm on Opera mini on which the site
works as well as before (limited but with workarounds) but there's no sign of the "click
to accept" button. As you can see the PC is fine but as I'm trying to keep my DAW laptop
off the net the lion's share of my browsing is on the phone. I've had a run through of
other browsers but the effect is the same on all.
I'll keep you posted if this
turns out to be an SOS only problem.
-------------------- Ohm's Law states, "Your PA isn't as powerful as you think it is".
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shufflebeat
Joined: 09/12/07
Posts: 2342
Loc: Manchester, UK
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Re: Cookie Control?
[Re: nathanscribe]
#989668 - 25/05/12 10:12 PM
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So far this seems to be an SOS only thang. This is of course due to your dilligent and
prompt action. How commendably professional (seethe!).
It would appear as
though I'm on my own with this as well. Is no-one else having issues with Android? Looks
like it'll be 'so long' til the phone contract's up.
How will you manage?
-------------------- Ohm's Law states, "Your PA isn't as powerful as you think it is".
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Hugh Robjohns
SOS Technical Editor
Joined: 25/07/03
Posts: 18540
Loc: Worcestershire
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Re: Cookie Control?
[Re: shufflebeat]
#989786 - 26/05/12 06:26 PM
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Thanks for the feedback. We're looking into it...
Hugh
-------------------- Technical Editor, Sound On Sound
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WiredUp
Joined: 12/12/04
Posts: 489
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Re: Cookie Control?
[Re: Hugh Robjohns]
#990050 - 28/05/12 02:52 PM
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I'm rather disappointed to see SOS bending over to this stupid EU law. I won't be
bothering with it on my websites, its stupid, pointless and will only confuse people.
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Hugh Robjohns
SOS Technical Editor
Joined: 25/07/03
Posts: 18540
Loc: Worcestershire
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Re: Cookie Control?
[Re: WiredUp]
#990056 - 28/05/12 02:59 PM
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The ICO have announced that they will audit the top 50 UK sites and then others on a
random basis, as well as any reported to them by users. Given the prominence and hit rates
of the SOS site, it's really not something we can risk ignoring.
hugh
-------------------- Technical Editor, Sound On Sound
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James Perrett
Joined: 10/09/01
Posts: 9709
Loc: The wilds of Hampshire
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Re: Cookie Control?
[Re: shufflebeat]
#990067 - 28/05/12 04:18 PM
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Quote shufflebeat:
So far this
seems to be an SOS only thang. This is of course due to your dilligent and prompt action.
How commendably professional (seethe!).
I've just noticed that Southampton City Council have something
similar so SOS aren't the only ones.
James.
-------------------- JRP Music - Audio Mastering and Restoration.
http://www.jrpmusic.net
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MarkyC
Joined: 08/12/08
Posts: 43
Loc: London
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Re: Cookie Control?
[Re: nathanscribe]
#990070 - 28/05/12 04:32 PM
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Unfortunately I have to deal with this stuff on a daily basis. End of the day this is a
directive that you must follow, if not you can be fined. Any site that does not comply
could have real issues. Every client I have visited in the past three months is working
on a solution for this and at the moment a little pop up seems to be the preferred way of
dealing with it (one client was going to get rid of cookies all together until someone
pointed out that the shopping cart may have issues if you didn’t have a session id!)
As to the issue of reasonability well I’m sure there are many laws we think
wrong…..
Interestingly all this stuff was due to go live years ago until they
realised that the Spanish and Italians had “opt in” and “opt out” translated the
wrong way around and they had to start the whole process again as all the votes were
invalid. Don’t you love poloticians…..
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shufflebeat
Joined: 09/12/07
Posts: 2342
Loc: Manchester, UK
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Re: Cookie Control?
[Re: nathanscribe]
#992719 - 13/06/12 07:49 PM
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Mmm, nice new phone and OS so back in the room.
However, the whole site is a
pain in the little round fellas to navigate in Opera Mini and the HTC stock browser
doesn't ask me to approve cookies.
Can anyone explain or is this just the wild
west?
-------------------- Ohm's Law states, "Your PA isn't as powerful as you think it is".
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Hugh Robjohns
SOS Technical Editor
Joined: 25/07/03
Posts: 18540
Loc: Worcestershire
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Re: Cookie Control?
[Re: shufflebeat]
#992898 - 14/06/12 09:46 PM
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We are aware of the difficulty of navigating the site from a phone. In our defence, it
wasn't designed for that application...... But the revamped site -- which is getting
closer with each passing day -- definitely is. I'm afraid we need to ask for your patience
on that one.
Regarding the cookie request on the HTC, I don't understand that.
It appeared on my HTC phone we we introduced it a few weeks ago, although I did have to
scroll down and right to find it!
Hugh
-------------------- Technical Editor, Sound On Sound
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ef37a
Joined: 29/05/06
Posts: 5669
Loc: northampton uk
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Re: Cookie Control?
[Re: nathanscribe]
#992915 - 15/06/12 04:27 AM
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BT/Yahoo seem to have cracked this!
When I log out/in to a different email
address* There is a small note under the "Keep me signed in" box to the effect "EU Law: By
signing in I agree that Yahoo may set up cookies on my browser..."
So, do it
once, no annoying popups?
*Note. Although I have been with TalkTalk for almost
a year now I continue to use my BT usernames and passwords. Neither BT nor TT seemed at
all bothered by this. Should they be?
Dave.
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Hugh Robjohns
SOS Technical Editor
Joined: 25/07/03
Posts: 18540
Loc: Worcestershire
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Re: Cookie Control?
[Re: ef37a]
#992936 - 15/06/12 08:41 AM
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Quote ef37a:
So, do it once, no
annoying popups?
The same
applies here. Once you have agreed to cookies you don't get hassled anymore (on that
computer) -- because we write a cookie to that computer to say you've agreed!
Hugh
-------------------- Technical Editor, Sound On Sound
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onesecondglance
Joined: 02/01/08
Posts: 2140
Loc: Reading, UK
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Re: Cookie Control?
[Re: nathanscribe]
#993003 - 15/06/12 12:57 PM
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wow. two things: the opt-in / out option explained quite clearly what it was and why it
was there, and i've seen this on DOZENS of sites, not just SoS. i will admit
that i was more than a little familiar with the "cookie law" because of my job, but i
would have thought more people would understand what's going on and why SoS doesn't have a
choice to comply. tbh the method chosen here was pretty unintrusive and convenient, so why
people are complaining i don't really know!
-------------------- hourglass | random thoughts | doubledotdash!? collective
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Hugh Robjohns
SOS Technical Editor
Joined: 25/07/03
Posts: 18540
Loc: Worcestershire
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People like to complain. it's a natural thing.  There's another parallel thread complaining about this topic here too hugh
-------------------- Technical Editor, Sound On Sound
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chris...
active member
Joined: 12/03/03
Posts: 4166
Loc: Glasgow
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Re: Cookie Control?
[Re: nathanscribe]
#993032 - 15/06/12 02:56 PM
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Well, I finally had a look to see what the SOS site actually does with cookies. Answer:
not that much, or at least, not much to create issues complying with the new law.
Firstly, as soon as I browse the homepage, Google Analytics cookies are set.
This happens before I see the "cookie popup" box, let alone have a chance to decide
whether to give consent. Sadly, (and this is a problem faced by many many sites --
cookie-based analytics are very widely used), it's hard to see how this popup approach can
comply with the letter of the law, which requires consent before cookies are set.
Analytics cookies don't qualify for any of the exemptions (e.g cookies
necessary for the provision of the service). However, from a privacy point-of-view,
analytics cookies used only to generate anonymised statistics are one of the less
intrusive types of cookie. This is very likely why the Information Commissioner has stated
these are unlikely to be a priority for
any formal enforcement action.
Here, I would advise documenting their use,
in a "How We Use Cookies" type page, with a link somewhere visible (preferably not buried
in some privacy policy at the bottom of the page), and explaining how to opt out (via the
Google Analytics blocker). That's what many sites are doing for analyics cookies, whilst
we wait and see how this pans out. This in accordance with the very recent guidance from the Article 29 Working
Party which states:
"the Working Party considers that first party
analytics cookies are not likely to create a privacy risk when they are strictly limited
to first party aggregated statistical purposes and when they are used by websites that
already provide clear information about these cookies in their privacy policy as well as
adequate privacy safeguards. Such safeguards are expected to include a user friendly
mechanism to opt-out from any data collection and comprehensive anonymization mechanisms
that are applied to other collected identifiable information such as IP
addresses.".
There’s even a suggestion that when the Directive is next
revised: "the European legislator might appropriately add a third exemption criterion
to consent for cookies that are strictly limited to first party anonymized and aggregated
statistical purposes".
Anyway, so much for analytic cookies. Back
to browsing the SOS site. When I log in, I get some cookies. This is necessary for
provision of the service, so doesn't need consent. However, if my login is to be
"remembered" (by setting a persistent cookie), then it would be advisable to obtain
consent, which can be done simply be labelling the login box with the words "Uses Cookies"
(with a link to aforementioned cookie page). Where a user ticks the "remember me" box
having clearly had the role of the cookie in that process highlighted, the consent
requirement is satisfied. (This is known as "implied consent", as the user has not
explicitly clicked something saying "I want cookies").
And that's about it.
Unlikely to be a need for big green popups or anything!
Perhaps there's other
parts of the site that use cookies for different things. But they can mostly be dealt
with quite happily, again without recourse to popups.
Cheers
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shufflebeat
Joined: 09/12/07
Posts: 2342
Loc: Manchester, UK
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Re: Cookie Control?
[Re: Hugh Robjohns]
#993070 - 15/06/12 06:03 PM
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Quote Hugh Robjohns:
People like
to complain.
hugh
Cheers for that.
-------------------- Ohm's Law states, "Your PA isn't as powerful as you think it is".
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shufflebeat
Joined: 09/12/07
Posts: 2342
Loc: Manchester, UK
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Re: Cookie Control?
[Re: chris...]
#993071 - 15/06/12 06:04 PM
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Quote chris...:
Well, I finally
had a look to see what the SOS site actually does with cookies. Answer: not that much, or
at least, not much to create issues complying with the new law.
Firstly, as
soon as I browse the homepage, Google Analytics cookies are set. This happens before I
see the "cookie popup" box, let alone have a chance to decide whether to give consent.
Sadly, (and this is a problem faced by many many sites -- cookie-based analytics are very
widely used), it's hard to see how this popup approach can comply with the letter of the
law, which requires consent before cookies are set.
Analytics cookies
don't qualify for any of the exemptions (e.g cookies necessary for the provision of the
service). However, from a privacy point-of-view, analytics cookies used only to generate
anonymised statistics are one of the less intrusive types of cookie. This is very likely
why the Information Commissioner has stated these are unlikely to be a priority for
any formal enforcement action.
Here, I would advise documenting their use, in
a "How We Use Cookies" type page, with a link somewhere visible (preferably not buried in
some privacy policy at the bottom of the page), and explaining how to opt out (via the
Google Analytics blocker). That's what many sites are doing for analyics cookies, whilst
we wait and see how this pans out. This in accordance with the very recent guidance from the Article 29 Working
Party which states:
"the Working Party considers that first party
analytics cookies are not likely to create a privacy risk when they are strictly limited
to first party aggregated statistical purposes and when they are used by websites that
already provide clear information about these cookies in their privacy policy as well as
adequate privacy safeguards. Such safeguards are expected to include a user friendly
mechanism to opt-out from any data collection and comprehensive anonymization mechanisms
that are applied to other collected identifiable information such as IP
addresses.".
There’s even a suggestion that when the Directive is next
revised: "the European legislator might appropriately add a third exemption criterion
to consent for cookies that are strictly limited to first party anonymized and aggregated
statistical purposes".
Anyway, so much for analytic cookies. Back to
browsing the SOS site. When I log in, I get some cookies. This is necessary for
provision of the service, so doesn't need consent. However, if my login is to be
"remembered" (by setting a persistent cookie), then it would be advisable to obtain
consent, which can be done simply be labelling the login box with the words "Uses Cookies"
(with a link to aforementioned cookie page). Where a user ticks the "remember me" box
having clearly had the role of the cookie in that process highlighted, the consent
requirement is satisfied. (This is known as "implied consent", as the user has not
explicitly clicked something saying "I want cookies").
And that's about it.
Unlikely to be a need for big green popups or anything!
Perhaps there's other
parts of the site that use cookies for different things. But they can mostly be dealt
with quite happily, again without recourse to popups.
Cheers
Cheers for that.
-------------------- Ohm's Law states, "Your PA isn't as powerful as you think it is".
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Exalted Wombat
Joined: 06/02/10
Posts: 4319
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Re: Cookie Control?
[Re: shufflebeat]
#993133 - 16/06/12 09:46 AM
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Sounds like, as so often, the Civil Service is being a lot more sensible than the
politicians.
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chris...
active member
Joined: 12/03/03
Posts: 4166
Loc: Glasgow
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Quote Exalted Wombat:
Sounds
like, as so often, the Civil Service is being a lot more sensible than the politicians.
Quite possibly.
In
the time since the legislation was passed, the ICO has been struggling to produce
realistic guidance that can actually be implemented, without undue impact on most sites
making reasonable uses of cookies, whilst balancing the privacy issues.
This
has now, (finally!) pretty much been achieved. I say finally - if we'd had the current
ICO guidance a year ago, things could have loads easier
All that said, those using cookies for more privacy-infringing purposes e.g tracking /
behavioural advertising may find themselves with an uphill struggle, as for those uses of
cookies, consent may well not be forthcoming.
Which was exactly the intention
of the legislators.
However, what I fear the legislators may have missed, is
that some sites which are currently free to access (paid for by targetted advertising) may
not be able to remain free in future.
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atechnogirl
Joined: 09/03/12
Posts: 103
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Re: Cookie Control?
[Re: nathanscribe]
#993213 - 16/06/12 09:18 PM
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I even had this in my day job recently, and quite frankly I have chosen not to post
(hurrah many might say) but I will not be tracked, hence my lack of mobile phone, lack of
facebook and twitter and online bank accounts. My only problem is that Feline still
thinks I am Johnny H. Hopefully with the new lack of privacy cookie thing he will be able
to see that this is just in his mind.
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johnny h
Joined: 24/07/06
Posts: 2300
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Re: Cookie Control?
[Re: atechnogirl]
#993300 - 17/06/12 10:23 PM
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Quote atechnogirl:
I even had
this in my day job recently, and quite frankly I have chosen not to post (hurrah many
might say) but I will not be tracked, hence my lack of mobile phone, lack of facebook and
twitter and online bank accounts. My only problem is that Feline still thinks I am Johnny
H. Hopefully with the new lack of privacy cookie thing he will be able to see that this
is just in his mind.
You can
tell a man he's blind but it won't make him see.
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RegressiveRock
Just half a pint of cherryade for me
Joined: 01/09/04
Posts: 5402
Loc: Knebworth, Herts
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Re: Cookie Control?
[Re: johnny h]
#993312 - 18/06/12 07:21 AM
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Can I have more cookies on my account, please!
-------------------- Google less; read more!
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shufflebeat
Joined: 09/12/07
Posts: 2342
Loc: Manchester, UK
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Quote RegressiveRock:
Can I have
more cookies on my account, please!
You'll have Jamie Oliver kicking the door in with careless talk like that.
-------------------- Ohm's Law states, "Your PA isn't as powerful as you think it is".
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