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choco-L
member

Joined: 13/09/03
Posts: 25

powerbook random crashes new

#245382 - 30/01/06 11:28 PM

I'm fairly new to the world of mac, I got a powerbook in early November last year......

Periodically it crashes, sometimes the screen goes dark and I get the multi lingual message: "You need to restart, hold down power button...." Other times I try to shut down and it freezes, it seems to turn off but then the power light comes on almost as though it is asleep, and I can still hear the fans/hardisk whirring away, and it won't wake up.

I have an incling that it all relates to dodgy drivers for my dodgy BT ADSL modem, how could I find out for sure? I've looked at console after the crashes but I don't really understand what I'm looking at.

I'm guessing I'll just have to uninstall suspect drivers/software until I can't replicate the crash, I'm hoping there is a simpler way though.

Any suggestions much appreciated.

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Boris714

Joined: 16/02/05
Posts: 252

Re: powerbook random crashes new

[Re: choco-L]
#245456 - 31/01/06 07:44 AM

Try this:
Applications/Utilities/Disc Utility/

highlight your hard drive and press "repair disc permissions".

This usually helps.

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choco-L
member

Joined: 13/09/03
Posts: 25

Re: powerbook random crashes new

[Re: choco-L]
#245862 - 31/01/06 07:47 PM

I should've mentioned, I already repair permissions regularly and it hasn't helped. I managed to track down a new driver for the modem today so hopefully that will solve my problems.

Thanks for your help.

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bugsstar

Joined: 16/07/05
Posts: 136
Loc: Belgium

Re: powerbook random crashes new

[Re: choco-L]
#245871 - 31/01/06 08:04 PM

have you done the long hardware test ?

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cliveyboy
member

Joined: 12/06/03
Posts: 331
Loc: Brighton UK

Re: powerbook random crashes [Re: choco-L]
#245876 - 31/01/06 08:18 PM

Could well be your modem.

USB ADSL modems are well known to cause problems with Macs, especially sleep related problems.

I use to have an Alcatel jobbie that used to give me kernel panics (the multi-lingual grey screen you're seeing) on a regular basis.

I've had a recent Powerbook for almost a year now and have never had a single crash (well, apart from Logic!)

Best bet is to dump your USB modem and get a wireless ethernet one, available for about £50 now. Once you try wireless you'll never go back.

--------------------
My Space

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