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ainternational
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Joined: 24/04/03
Posts: 256
Loc: Amber Valley
Stylus RMX / SAGE Converter / REX Files 24bit problems
      #386002 - 27/11/06 12:54 PM
I've been using Stylus for a couple of years now- great piece of software- but I'm increasingly annoyed by the inability of the SAGE converter to recognise 24bit Rex files. It's fine with 16bit files, but just doesn't seem to see/convert 24bit files. I have the most up-to-date version of SAGE.
At present I have to convert anything I'm Recycling into 16bit before it'll import into Stylus. It also means I can't immediately import commercially-produced Rex 2 libraries.
I'm running a G5 under OSX 10.4.8 with Logic 7.2.
Anyone else have the same experience? Spectrasonics support is non-existent.


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desmond



Joined: 10/01/06
Posts: 9317
Re: Stylus RMX / SAGE Converter / REX Files 24bit problems new [Re: ainternational]
      #386078 - 27/11/06 03:26 PM
I've found Spectrasonics support to be great, in the main.

You can also post to the "unofficial" Spectrasonics Yahoo groups list, or KVR, or Northern Sounds, where Eric (Spectrum) and Glen hang out, and they will probably answer you there as well.

I haven't tried converting 24-bit files, sorry...


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ainternational
member


Joined: 24/04/03
Posts: 256
Loc: Amber Valley
Re: Stylus RMX / SAGE Converter / REX Files 24bit problems new [Re: desmond]
      #386141 - 27/11/06 05:30 PM
Ok, they never answered my original email (over a year ago), and I've found nothing that helps on their website. I've just tried emailing again to see if anyone gets back in touch...

This problem becomes more serious if you want to import commercial 24bit Rex2 file collections, was wondering if anyone else had tried and had similar problems.


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ainternational
member


Joined: 24/04/03
Posts: 256
Loc: Amber Valley
Re: Stylus RMX / SAGE Converter / REX Files 24bit problems new [Re: ainternational]
      #392130 - 11/12/06 05:05 PM
Thanks, Desmond- this time I had swift replies form Spectrasonics, and we got to the bottom of the problem over the course of several emails. It turned out I was missing the "Install Rex shared library" app, and I can now convert 24 bit Rex files with ease.

I'd just like to say that the customer support from Spectrasonics was excellent.


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desmond



Joined: 10/01/06
Posts: 9317
Re: Stylus RMX / SAGE Converter / REX Files 24bit problems new [Re: ainternational]
      #392201 - 11/12/06 06:52 PM
Good good, glad you got it sorted.


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Sounds-and-images
active member


Joined: 16/03/04
Posts: 1449
Loc: Under a table
Re: Stylus RMX / SAGE Converter / REX Files 24bit problems new [Re: ainternational]
      #392215 - 11/12/06 07:44 PM
I have had an ongoing problem with Rex files from Elabs Smokers Delight... I can see the folder but not the sound file...

--------------------
www.sounds-and-images.co.uk
http://twitter.com/soundsandimages


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MadManDan



Joined: 13/09/04
Posts: 1863
Loc: Across the pond....New Yawk
Re: Stylus RMX / SAGE Converter / REX Files 24bit problems new [Re: Sounds-and-images]
      #392259 - 11/12/06 09:19 PM
Quote Oldhippy:

I have had an ongoing problem with Rex files from Elabs Smokers Delight... I can see the folder but not the sound file...


ummm... the name explains it all!

--------------------
Gear list: If you can't find it, grind it


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ainternational
member


Joined: 24/04/03
Posts: 256
Loc: Amber Valley
Re: Stylus RMX / SAGE Converter / REX Files 24bit problems new [Re: MadManDan]
      #392404 - 12/12/06 10:46 AM
If you're just having problems with their Rex files and other 24 bit Rex files work ok, try contacting Spectrasonics.
Otherwise it may be the same problem I had- you need to run the "Install shared Rex Library" app.
That may clear it up


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