ghc
Joined: 15/06/07
Posts: 83
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MacBook white screen with question folder problem.
#922506 - 25/06/11 03:57 PM
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Hello everyone !! My Macbook is displaying white screen with a flashing question
folder right after the start up and i can't do anything beyond this point. Is there a
solution to this issue? Any comment would be really appreciated. Thanks for your
time.
-------------------- Don't blame the world
Find a solution !!
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porthoss78
Joined: 20/12/07
Posts: 149
Loc: Bristol
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Re: MacBook white screen with question folder problem.
[Re: ghc]
#922511 - 25/06/11 04:39 PM
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Hi, Had a quick look on Apple Support pages and found this: http://support.apple.com/kb/ts1440Hope this helps J
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fletcher
Joined: 01/05/05
Posts: 1161
Loc: london
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Re: MacBook white screen with question folder problem.
[Re: ghc]
#922535 - 25/06/11 09:12 PM
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Most likely a hard drive failure. Try the restart disc - it maybe that it can't find
a disc to install onto - meaning the hard drive has gone awol.
Hope I'm wrong,
but that's my bet. New hard drive time.
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Scope
Joined: 03/07/06
Posts: 2152
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Re: MacBook white screen with question folder problem.
[Re: fletcher]
#922537 - 25/06/11 09:41 PM
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2 things
1) OS is corrupted ( no not a virus but a genuine glitch ) 2) HD
is corrupted. possibly died.
Boot with these keys "
Apple Alt P R
let it chine 3 times ( ie keep holding them all down.)
If it wont boot
then, boot with just the alt key. This brings up the boot menu, ie the bootable
devices it can see. If your HD is missing, put in your OS DVD and refresh the list
with the arrow. Boot from DVD ( by clicking on it) and run disk utilities from the
Utilities menu
If there are lots of red text, effect repairs. If you cant
get rid of the red text, consider your back up options, because you may have to format the
HD. You can back up with another mac and boot this one with Apple + T, for target
disk mode. Connect the two macs via FW. ( do that on a PC ! ) Copy your home
folder.
Boot from DVD & try a re-install over the top of your current
OS. If that fails, format and install. If that fails buy a new HD, yours is
fried.
Good luck.
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ghc
Joined: 15/06/07
Posts: 83
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Re: MacBook white screen with question folder problem.
[Re: Scope]
#922614 - 26/06/11 11:51 AM
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Thank you very much guys !! I've tried everything you said but unfortunately, it
seems like i need to get a new hard drive. Just hope it's not going to be too
expensive.
Thanks again !!
-------------------- Don't blame the world
Find a solution !!
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Stephen Bennett
member
Joined: 14/10/02
Posts: 416
Loc: England
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Re: MacBook white screen with question folder problem.
[Re: ghc]
#922681 - 26/06/11 06:30 PM
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Replacing the hard drive in a Macbook is easy-peasy and should cost £30-£50 depending on capacity. Take the opportunity to upgrade to a larger capacity 7200rpm drive. If you
have a Time Machine backup, you'll be up and running in no time. Regards Stephen
-------------------- New Henry Fool album (Featuring Phil Manzenera and Jarrod Gosling) out now. https://www.burningshed.com/store/henryfool/
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fletcher
Joined: 01/05/05
Posts: 1161
Loc: london
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Re: MacBook white screen with question folder problem.
[Re: ghc]
#922695 - 26/06/11 07:01 PM
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when you do get the hard drive replaced might be a good time for anything else getting
old. I'm thinking dvd drives.
I made the mistake on my iMac of not replacing my
dvd drive (which I knew was getting tired) whilst I had the hard drive replaced. Now I
need to have another repair. Not urgent as it can still read discs, can't burn though.
Just burns me!
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