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Daniel Davis



Joined: 10/03/06
Posts: 725
Loc: Edinburgh
Account Button new
      #921676 - 21/06/11 02:22 PM
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When I come to the end of an entertaining session on the forums I go up to try to select the arrow on the account bit. Instead of getting the drop-down I want with the option to sign out, I get taken to a url not found page. Please sort it.

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Daniel Davis
Edinburgh Recording Studio Windmill Sound


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Exalted Wombat



Joined: 06/02/10
Posts: 4197
Re: Account Button new [Re: Daniel Davis]
      #921678 - 21/06/11 02:25 PM
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It's working OK here using IE9.


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Jennifer Jones
Web Editor, Support & Social Media


Joined: 06/11/07
Posts: 1101
Loc: Cambridge, UK
Re: Account Button new [Re: Daniel Davis]
      #921680 - 21/06/11 02:31 PM
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Hi Daniel,

Please can you provide me with the following information:

- Operating System of your computer
- Browser and version number, e.g. Firefox 4.4


Please can you also tell me if:

- you have tried clearing cache/cookies (if you haven't, please try and see if this helps - you'll probably have to log in again before logging out as your login cookie will have been removed)
- you have tried on a different browser (if not, please do, and let me know whether the problem occurred on the new browser, and what this browser was)

Thank you

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SOS Web Editor, Support & Social Media
Friend SOS on Facebook | Follow SOS on Twitter


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Daniel Davis



Joined: 10/03/06
Posts: 725
Loc: Edinburgh
Re: Account Button new [Re: Daniel Davis]
      #922264 - 24/06/11 10:21 AM
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I have windows 7 ultimate and I generally use firefox (now at version 4.0.1)

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Daniel Davis
Edinburgh Recording Studio Windmill Sound


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Daniel Davis



Joined: 10/03/06
Posts: 725
Loc: Edinburgh
Re: Account Button new [Re: Daniel Davis]
      #922265 - 24/06/11 10:23 AM
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Can confirm it works in ie9, but not firefox.

--------------------
Daniel Davis
Edinburgh Recording Studio Windmill Sound


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Jennifer Jones
Web Editor, Support & Social Media


Joined: 06/11/07
Posts: 1101
Loc: Cambridge, UK
Re: Account Button new [Re: Daniel Davis]
      #922266 - 24/06/11 10:28 AM
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Firefox is now up to version 5 - please try updating and see if this helps.

http://www.mozilla.com/en-US/firefox/new/

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SOS Web Editor, Support & Social Media
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ken long



Joined: 21/01/08
Posts: 4275
Loc: The Orient, East London
Re: Account Button new [Re: Jennifer Jones]
      #922267 - 24/06/11 10:33 AM
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Shouldn't need to update. Works fine on FF 3.6.18 here.

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I'm All Ears.


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Daniel Davis



Joined: 10/03/06
Posts: 725
Loc: Edinburgh
Re: Account Button [Re: Daniel Davis]
      #923598 - 30/06/11 10:43 AM
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Have updated to Firefox 5. Still doesn't work.

--------------------
Daniel Davis
Edinburgh Recording Studio Windmill Sound


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