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B4i
member

Joined: 05/09/03
Posts: 71

Focusrite Saffire 6 - Distortion when recording new

#925799 - 11/07/11 09:28 PM

I have a Focusrite Saffire 6 connected to a Dell Laptop running Windows 7 64-bit. When I record I get a horrible distortion. The pre-amps aren't clipping and the signal isn't too hot as the waveforms are not clipping. The distortion is present when using either Mic or Line connections.

The pre-amps seem fine as I get no distortion when monitoring straight through the interface, only when recording.

I have the latest drivers installed and have also tried using ASIO4All but still the same problem.

Any ideas?

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Jabba1

Joined: 19/11/07
Posts: 326
Loc: Aylesbury

Re: Focusrite Saffire 6 - Distortion when recording new

[Re: B4i]
#925880 - 12/07/11 10:55 AM

And you've also tried Focusrites own drivers as well as ASIO4ALL?

I've got a Saff6 using a 2yr old Dell desktop and never had any issues with it. Not sure if there has been a recent driver update on the Focusrite site... might be worth investigating. Their support is normally pretty good.

--------------------
www.alterzero.com || "Semper in excremento sum... solum profunditas variat"

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Korff
Loose Cannon (Reviews Editor)

Joined: 20/10/06
Posts: 1978
Loc: The Wrong Precinct

Re: Focusrite Saffire 6 - Distortion when recording new

[Re: B4i]
#925883 - 12/07/11 11:10 AM

What software are you recording into, and what levels are the meters hitting?

Cheers!

Chris

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Wiseau

Joined: 25/08/04
Posts: 250

Re: Focusrite Saffire 6 - Distortion when recording [Re: Korff]
#925968 - 12/07/11 07:25 PM

Quote Korff:

What software are you recording into, and what levels are the meters hitting?

Cheers!

Chris

You stole my question, if it's cubase related, I might be of use. Do you get a 'recording in a cave' sound - (technical term)? Or it could just be Dellitis. Check your connections and drivers. I've got one but I don't use it, does it have +4 -10 button? or does your mic have one?

--------------------
'You know it's a bad role when Nic Cage passes on it.'

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B4i
member

Joined: 05/09/03
Posts: 71

Re: Focusrite Saffire 6 - Distortion when recording new

[Re: B4i]
#926493 - 15/07/11 05:49 PM

Hi

Apologies for the delay in replying.

I have used (and continue to) the Focusrite drivers (v1.9 i think). I am recording into Live and Reaper. Levels are around -18db on screen. The clip lights dont show on the interface

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Ben

Joined: 27/06/03
Posts: 1884
Loc: Oxford

Re: Focusrite Saffire 6 - Distortion when recording new

[Re: B4i]
#926723 - 16/07/11 09:50 AM

I had a similar problem with a Saffire Pro 24 interface - distorted sound (and not being recognised consistently). After a friendly but lengthy email conversation, FR repaired it.

It now works well on my home Mac Pro, but still has issues with machines at work.

During my investigation, I noticed a few Saffire users with distortion issues. Perhaps contact FR?

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B4i
member

Joined: 05/09/03
Posts: 71

Re: Focusrite Saffire 6 - Distortion when recording new

[Re: B4i]
#926738 - 16/07/11 10:28 AM

Ben

Thanks I will do. I was thinking/hoping it wasn't a HW failure as it works fine when monitoring through the pre-amps. However I suppose it could be an issue at the A/D end when sending the signal through the USB output.

Will contact FR

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