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jaminem
active member


Joined: 19/03/01
Posts: 1127
I just had cause to use Waves tech support... new
      #934508 - 15/08/11 06:12 PM
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...It was excellent.

They responded to my initial query within 30mins yesterday (yes - a sunday) and fixed my issue (MPX master tape disappearing when my other waves plugins remained???) this evening.

The tech guy was knowledgable and courteous.

I know paying for WUP is a pain, but if it means you get decent after sales service, it may well be worth it...


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desmond



Joined: 10/01/06
Posts: 7903
Re: I just had cause to use Waves tech support... new [Re: jaminem]
      #934514 - 15/08/11 06:51 PM
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They've always had pretty good support, imo - and certainly when I've used them, I was very happy with the support.


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Tui
active member


Joined: 02/09/02
Posts: 3214
Loc: Chiang Mai, Thailand
Re: I just had cause to use Waves tech support... new [Re: jaminem]
      #934760 - 16/08/11 10:55 PM
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I prefer not needing any tech support. As in, stuff just works.

Waves?


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JamesSimpson



Joined: 24/12/05
Posts: 1064
Re: I just had cause to use Waves tech support... new [Re: jaminem]
      #934775 - 17/08/11 12:55 AM
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Never needed waves tech support, stuff I have sounds great, so far works great...

--------------------
Squarehead Jam Jar Facebook Jam Jar


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mathman



Joined: 28/08/11
Posts: 14
Re: I just had cause to use Waves tech support... [Re: jaminem]
      #937105 - 28/08/11 05:38 AM
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Like the above posters have mentioned, wave tech support has always been useful for me.

They reply quickly and simply get the job done.

--------------------
Sonos Wordpress II Sonos Blogger II Sonos Ezine


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