I've just finished setting up my new Win 7 64 bit system and thought everything was going well...

I'm running Cubase 5 32bit and all my plugins are 32bit. Everything ran fine playing the Cubase demo tracks (I tested Cubase was working after each install) but when I opened up one of my own tracks, it started playing then the audio totally cut out.

I'm getting the odd "popping" type sound from my speakers as if my FireWire card is losing sync temporarily. This seems to happen when I'm installing something new or "safely removing" an external hard drive, although sometimes it just happens seemingly randomly. Is this an IRQ issue? The FireWire card is TI Chipset, OHCI compliant and ran perfectly on my old system.

Would disabling (unmapping) my bog standard soundcard on the motherboard do much?

Do I have to tweak anything in this day and age with so much processing power and RAM?

Thanks.

Irrelevant spam deleted

Edited by Martin Walker (05/10/11 04:24 PM)

I have a feeling you wont be welcome around here for too much longer.

Yes sounds like a dirty spammer above. Mate try disabling non-essential devices in device manager (network, wireless, etc.) plus kill everything possible in terms of apps and services (use msconfig or services.msc) and go from there...

Quote kcseb:

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Yes sounds like a dirty spammer above. Mate try disabling non-essential devices in device manager (network, wireless, etc.) plus kill everything possible in terms of apps and services (use msconfig or services.msc) and go from there...

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Thanks for the reply.

Is there a way to disable the network card etc... on just one user account on Windows 7?

I really don't want to have to install a second OS this time round if I can get away with it.

On first look the popping sounds like you might have the buffer / latency settings too low.
The cutting out might be a device driver or it could be one of the VSTs not playing ball. This is assuming that the popping is heard only in Cubase.
Try unloading the VSTs, save a copy and see if anything improves. Then add the VSTs back one by one.
If it's less than an i7 system (general observation not absolute to ALL computers before this) you may be getting bottlnecks in the Front Side Bus resulting gaps in the audio and midi data packages.Press Windows key and the pause button to see what your system is if you don't know. Then tell us.

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Success is round the corner. It's also round the bend.

Quote tex:

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On first look the popping sounds like you might have the buffer / latency settings too low.
The cutting out might be a device driver or it could be one of the VSTs not playing ball. This is assuming that the popping is heard only in Cubase.
Try unloading the VSTs, save a copy and see if anything improves. Then add the VSTs back one by one.
If it's less than an i7 system (general observation not absolute to ALL computers before this) you may be getting bottlnecks in the Front Side Bus resulting gaps in the audio and midi data packages.Press Windows key and the pause button to see what your system is if you don't know. Then tell us.

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The popping occurs randomly even when Cubase hasn't been loaded up. I think it's usually when something might want to access the onboard soundcard possibly?

I've tried just opening an empty track and record a single guitar track and it cuts out whilst recording too.

I'm using a 2nd gen Intel i5-2300.

I've been Googling and someone suggested changing the FireWire drivers to Legacy but that hasn't helped at all.

I've had a fair amount of success by disabling the "HD sound" in the BIOS.

It's no longer cutting out and losing sync with my interface but it is still a little clicky/crackly every now and then. My buffer is set to 512. I got by with 512 on my old P4 system! Surely this can't be the problem!?

Quote Rhys Llewellyn:

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I've had a fair amount of success by disabling the "HD sound" in the BIOS.

It's no longer cutting out and losing sync with my interface but it is still a little clicky/crackly every now and then. My buffer is set to 512. I got by with 512 on my old P4 system! Surely this can't be the problem!?

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You should be able to get substantially lower. I know some Emu drivers stuttered at too high!? levels so with that i3 try setting the buffers at 128 or even 64.
Also one time I went into Windows Sounds (when my sound went off) and just changed the sample rate there. Good thing was I tried changing it back and it still worked so I guess I hit a bug or something. That was with my i7 system, new at that time.
It's no bad thng if all your sample rates match by the way (Windows, soundcard, cubase). Turn off your Windows system sounds as well as the onboard soundcard (if you have a better soundcard) as whenever they are triggered (by emails etc) they will momentarily change the sample rate.

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Success is round the corner. It's also round the bend.

Quote tex:

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Quote Rhys Llewellyn:

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I've had a fair amount of success by disabling the "HD sound" in the BIOS.

It's no longer cutting out and losing sync with my interface but it is still a little clicky/crackly every now and then. My buffer is set to 512. I got by with 512 on my old P4 system! Surely this can't be the problem!?

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You should be able to get substantially lower. I know some Emu drivers stuttered at too high!? levels so with that i3 try setting the buffers at 128 or even 64.
Also one time I went into Windows Sounds (when my sound went off) and just changed the sample rate there. Good thing was I tried changing it back and it still worked so I guess I hit a bug or something. That was with my i7 system, new at that time.
It's no bad thng if all your sample rates match by the way (Windows, soundcard, cubase). Turn off your Windows system sounds as well as the onboard soundcard (if you have a better soundcard) as whenever they are triggered (by emails etc) they will momentarily change the sample rate.

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Thanks!

Yay, I have success. It's running flawlessly now.

I went to a few websites to apply some minor tweaks... Disabling Windows sounds, boosting performance and it would seem most importantly, disabling my wireless network card. That seems to be the culprit giving me the odd audio glitch.

I made a shortcut on my desktop so I can quickly right click and disable the card whenever I'm recording. Probably for the best it's disabled as I get distracted quite easily from social networking sites!

Quote:

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I made a shortcut on my desktop so I can quickly right click and disable the card whenever I'm recording. Probably for the best it's disabled as I get distracted quite easily from social networking sites!

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Yep - me too!

Network card get thee behind me, I have work to do :-)