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Missing figures in online articles
      #954586 - 21/11/11 12:52 PM
Hi everybody,

I'm reading the 5-part article-series "Practical Acoustic Treatment" dating from 1998 on sos online, but all the figures the text is referring to are missing... It's a shame, because the articles are so interesting!
Do I have to pay to view the figures, or are they removed because the articles are too old? What I figured out so far is, that it has nothing to do with the adblocker plugin in Firefox.

I used Firefox 7.0.1 and Safari 5.0.5 to display the articles.

Any help would be much appreciated!

Thx a lot


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Jennifer Jones
Web Editor, Support & Social Media

Joined: 06/11/07
Posts: 1101
Loc: Cambridge, UK
Re: Missing figures in online articles new [Re: joedl]
      #954927 - 23/11/11 10:02 AM
Hi joedl,

Thanks for your message.

Yes, you're right, it has nothing to do with your browser!

Unfortunately a lot of articles from the 90s were uploaded with no images. This is because webspace and bandwidth were at a premium, and it was a big burden on internet connections to provide image-heavy pages like we do now in a broadband age. You have to remember a lot of people were still using dial-up! For this reason, it was a legacy thing that images were not routinely uploaded. Some articles do have images attached, such as ones for Studio SOS, but in this particular case these images were missed off along with those of the majority of other articles.

I realise that the images for this series of articles are quite important to the understanding of the text, however as we do not have digital copies of the images, we would need to scan, crop, tidy up, upload, and then position each image for each article. As you can imagine, this isn't a job that only takes 5 minutes! Unfortunately most of our web team are extremely busy working on other projects such as developing an iPad app which many customers have been crying out for, as well as further improving and enhancing our website for all customers. We're a small business of only 25 staff, so we are all very busy at the best of times

I haven't completely disregarded your point though - at some point, I agree, it would be really lovely to have the images uploaded for the articles from the 90s to complete the archive, and this is definitely something we will add to our wishlist.

In the meantime, if you are interested in reading the articles complete with pictures, you can contact our circulation team who will be more than happy to photocopy the original articles for you and send them out to you. They ask for a small contribution in return, but this is mostly to cover postage. Unfortunately we don't have PDFs of these articles either, as again, this is a legacy situation and we had not started to do PDFs of all articles yet.

I hope this helps - I'm sorry I can't do more!


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