MarkOne
Joined: 15/02/07
Posts: 950
Loc: Bristol, England, Earth, Perus...
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Firewire woe...
#963222 - 11/01/12 11:00 AM
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Oh woe.... /Nash teeth, /rend cloak My 2009 iMac firewire port
failed on me last night. So as a studio machine it has become useless. I have done all the things Apple suggested like trying a different peripheral in the
port (didn't work), trying my interface in the macbook (did work) and then reset the PRAM
and PMU on the iMac to no avail. I have a genius bar appointment today. I fear
it will be an expensive trip. And I will be main computer-less for some time. ... Of course I don't have Apple Care, that would have been far too sensible. Of course
I intended to get it before the 2 year period ran out.  OK, self pity moment over... Back you your regular programming
-------------------- New album 'Fantasy Bridge' available now!
Making of Fantasy Bridge Diary
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buggymusic
member
Joined: 30/09/02
Posts: 234
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Re: Firewire woe...
[Re: MarkOne]
#963273 - 11/01/12 02:07 PM
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I think you need to take applecare before 1 year is up from purchase
I too
didn't take applecare out and my iMac died after 2.5 years
I got £100 parts
and that was it
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MarkOne
Joined: 15/02/07
Posts: 950
Loc: Bristol, England, Earth, Perus...
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Re: Firewire woe...
[Re: buggymusic]
#963317 - 11/01/12 04:53 PM
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They diagnosed it as a logic board failure.
600 quid.
I don't
think so.
I think more likely a Focusrite Scarlet 2i2 for £120 on a USB port
until later in the year when I can afford a new Mac.
-------------------- New album 'Fantasy Bridge' available now!
Making of Fantasy Bridge Diary
Edited by MarkOne (11/01/12 04:56 PM)
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porthoss78
Joined: 20/12/07
Posts: 149
Loc: Bristol
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Re: Firewire woe...
[Re: MarkOne]
#963321 - 11/01/12 05:10 PM
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600 QUID!?  Ouch! That's close to half a brand new iMac! My iMac warranty ran
out on the 6th of this month and I too didn't get Apple care... fingers well and truly
crossed nothing goes wrong. Did you also try Western Computers down by Temple
Meads? I know they are a reseller but they also do repairs. J
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ken long
Joined: 21/01/08
Posts: 4277
Loc: The Orient, East London
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Re: Firewire woe...
[Re: MarkOne]
#963325 - 11/01/12 05:21 PM
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Quote MarkOne:
They diagnosed it
as a logic board failure.
I had Apple care a long time ago on a iBook (yes, iBook) and it's logic board also
failed. It was like drawing blood from a stone to get them to replace it.
Are
you covered by home insurance? Worth checking.
--------------------
I'm All Ears.
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ken long
Joined: 21/01/08
Posts: 4277
Loc: The Orient, East London
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Re: Firewire woe...
[Re: MarkOne]
#963326 - 11/01/12 05:22 PM
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Quote MarkOne:
They diagnosed it
as a logic board failure.
600 quid.
I don't think so.
I
think more likely a Focusrite Scarlet 2i2 for £120 on a USB port until later in the year
when I can afford a new Mac.
£600 will get you into mac mini territory. You can get the mini server for around that
IIRC.
--------------------
I'm All Ears.
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Guy Johnson
Joined: 02/05/03
Posts: 3955
Loc: Pembrokeshire
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Re: Firewire woe...
[Re: MarkOne]
#963375 - 11/01/12 08:00 PM
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The firewire stopped on my old MBP. Poo.
-------------------- PA stuff on FB
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desmond
Joined: 10/01/06
Posts: 7897
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Re: Firewire woe...
[Re: Guy Johnson]
#963377 - 11/01/12 08:04 PM
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Same thing happened on my Powerbook - at least there I could add a second FW port via the
PCMCIA slot, although it's not ideal as it's not there when booting, so no FW Target mode
etc. Usually when the FW ports go, it means a whole new motherboard, which is
pricey (as you've found out)... 
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Guy Johnson
Joined: 02/05/03
Posts: 3955
Loc: Pembrokeshire
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Re: Firewire woe...
[Re: MarkOne]
#963394 - 11/01/12 08:43 PM
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I too tried the pcmi thing, worked fine for disks etc, but not with my Fireface. Of
course.
-------------------- PA stuff on FB
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Scope
Joined: 03/07/06
Posts: 2152
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Re: Firewire woe...
[Re: Guy Johnson]
#963399 - 11/01/12 08:55 PM
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Just as a foot note,
Apple dont want to mend your old Mac.
They want to
sell you another one.
So the price is ridiculous.
Sony & IBM owners
take note, this attitude to pricing is not exclusive to Apple.
So back to the
iMac:-
Logicboards for iMacs vary greatly, but few top £400.
The labour cost
should not be any more than £100
If it does, ask the "engineer" why it takes SO
long to replace a board and listen to the excuses.....
Any repair that is more
than 50% of the current value of a working example, is highly questionable.
If you
have a black-back or silver back iMac , you have a machine with some value, even if its
faulty.
So consider flogging the broken machine for spares.
If you have a white
iMac, give it away. Its not worth the hassle of flogging it.
With Mr Visa and
Mr Barclaycard about to remind everyone that Christmas comes at a price, there are about
to be some good deals on 2nd hand kit......
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. . . Delete This
Here be Dragons
Joined: 23/06/08
Posts: 3888
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Re: Firewire woe...
[Re: Scope]
#963417 - 11/01/12 11:09 PM
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apple is a premium brand, and there isa reasonable expectration of longevity.
take it back to the store you bought it from (helps if it's an apple store) and
insist on your rights under the sale of goods act, you can reasonably expect them to
contribute to the costs of repair, trading standards will fill you in on the precise
wording you need to use to back this up.
why it helps if it's
apple store not a third party reseller??
coz at this point, after
kicking it upstairs to management, they'll usually repair it free of charge, i've had
several new screens, and a logic board , not to mention a couple of inverter boards
replaced totally out of warranty, like this.
whereas a third party
will usually be a pain in the ass to force to the table over it....
for this
reason, i ALWAYS buy from the apple store.
Edited by Idris Y Draig (11/01/12 11:10 PM)
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MarkOne
Joined: 15/02/07
Posts: 950
Loc: Bristol, England, Earth, Perus...
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Re: Firewire woe...
[Re: MarkOne]
#963422 - 11/01/12 11:39 PM
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Thanks Idris... In this case it was DV, and it was before their latest 4 year warranty Quote:
DIGITAL VILLAGE
FOUR YEAR WARRANTY (on new products purchased on or after 01/11/2009)
And as this particular iMac was provided by
them in August of that year, I fall through that particular crack too.
Still, suppose it can't hurt to talk to them 
--------------------
New album 'Fantasy Bridge' available now!
Making of Fantasy Bridge Diary
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Dave B
Joined: 03/04/03
Posts: 5367
Loc: Maidenhead
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Re: Firewire woe...
[Re: MarkOne]
#963480 - 12/01/12 10:23 AM
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Ouch! This kind of hammers home the case for the Mac Pro - if the onboard FW had gone awol
on that, a new pcie FW board is dead cheap and quick to order. Yet another reason why we
should constantly keep on at Apple to keep the line going ...
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Veni, Vidi, Aesculi
(I came, I saw, I conkered)
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