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mojochopper



Joined: 28/11/04
Posts: 2
Purchased IPAD app subscription, got a single issue instead new
      #991715 - 07/06/12 01:14 AM
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Greetings,

Last month (May 13th), I purchased a US subscription for a year's worth of SOS and was granted access to the May edition. However, this month's issue has the buy button instead of the read button showing. What gives? What will I need to do to get this corrected?

Thanks,

mojo chopper


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Hugh RobjohnsAdministrator
SOS Technical Editor


Joined: 25/07/03
Posts: 18375
Loc: Worcestershire
Re: Purchased IPAD app subscription, got a single issue instead new [Re: mojochopper]
      #991793 - 07/06/12 01:41 PM
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Sorry to hear you're having trouble, Mojo. Our ipad support guru is currently away on holiday, but will be back next week. I'm sure she can help you resolve this, but in the meantime please try following the advice in the related thread HERE, and report back if that doesn't fix the problem.

Hugh

--------------------
Technical Editor, Sound On Sound


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mojochopper



Joined: 28/11/04
Posts: 2
Re: Purchased IPAD app subscription, got a single issue instead [Re: Hugh Robjohns]
      #991891 - 08/06/12 02:23 AM
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Greetings Hugh,

Following the steps in the referenced thread was enough to resolve the issue. Thanks for providing it.

mojo chopper


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Hugh RobjohnsAdministrator
SOS Technical Editor


Joined: 25/07/03
Posts: 18375
Loc: Worcestershire
Re: Purchased IPAD app subscription, got a single issue instead new [Re: mojochopper]
      #991907 - 08/06/12 09:15 AM
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Excellent -- glad to hear it's all resolved, and sorry for the inconvenience caused by that bug!

Hugh

--------------------
Technical Editor, Sound On Sound


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