Band
Joined: 19/08/07
Posts: 45
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Opt-In only ?
#991795 - 07/06/12 01:51 PM
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Why is the site cookie control opt-in only ?
Are you trying to force your
subscribers to accept third-party tracking by underhand methods ?
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Hugh Robjohns
SOS Technical Editor
Joined: 25/07/03
Posts: 18390
Loc: Worcestershire
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Re: Opt-In only ?
[Re: Band]
#991796 - 07/06/12 02:00 PM
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If you don't opt-in by clicking the accept button, the cookies aren't employed... There is
no need for an opt-out button.
Of course, without the cookies many site
functions will no longer work.
It's all explained HERE along with an explanation of what
Cookies we use and which come from legitimate third parties.
There's nothing
underhand going on, and we have followed 'industry best practice' in implementing these
new (but poorly thought out) EU requirements.
There is another thread in the
Forum Feeback section discussing this here
hugh
-------------------- Technical Editor, Sound On Sound
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Band
Joined: 19/08/07
Posts: 45
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Re: Opt-In only ?
[Re: Hugh Robjohns]
#991841 - 07/06/12 05:51 PM
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Really ?
Clicking the opt-in button makes the pop-up disappear. Where is
the button to opt-out and stop it popping up EVERY time I visit the site ?
It
smacks of cheap tricks to get unwary users to just give up and opt-in.
Why not
just have two buttons, clearly labelled, opt-in or opt-out ? Or a page similar to the
one you click through to and the ability to opt in or out for each type of cookie ?
No wonder people have to resort to cookie-blocking addons with cheap tricks like
this.
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Hugh Robjohns
SOS Technical Editor
Joined: 25/07/03
Posts: 18390
Loc: Worcestershire
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Re: Opt-In only ?
[Re: Band]
#991843 - 07/06/12 06:11 PM
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Quote Band:
Really ?
Yes...
Quote:
Clicking the opt-in
button makes the pop-up disappear.
Yes, and at the same time it records your agreement to accept cookies. This is
stored in two new cookies as described in that page I provided the link for above:
Quote:
civicAllowCookies: A cookie to tell us whether you opted to use
cookies or not. Yes, it's a bizarre EU cookie law! You can delete this cookie yourself if
ever you wish to revoke the use of cookies on our site.
civicShowCookieIcon: Tells our site whether to show you the popup asking you to
allow cookies. We hide the icon completely once you have accepted so as to avoid annoying
you.
Quote:
Where is the button to
opt-out and stop it popping up EVERY time I visit the site ?
There isn't one.
It is a
legal requirement to request your agreement to accept cookies whenever you open a web page
that uses cookies as an inherent part of its working. If you click the 'accept' button
then that agreement is logged (with a cookie) and further request boxes are not shown.
If you don't click 'accept' then the request has to be re-sent every time
you open a page here because every page uses cookies by default, and we have, by law, to
ask you if you will accept their use each time. It's madness, I know, but blame the
Euro-politicians, not us!
Quote:
It smacks of cheap tricks to get unwary users to just give up and
opt-in.
Sorry you feel like
that. I think it is a silly piece of EU legislation, but we have to comply with the law.
Obviously we would prefer you to accept cookies because they are necessary for the way our
website works -- like the vast majority of similar websites.
There is no
risk on accepting cookies from the SOS site. I can assure you that the cookies we use are
all completely safe and appropriate, and they are clearly explained in that page I
provided the link for.
Quote:
Why not just have two buttons, clearly labelled, opt-in or
opt-out ?
Because the only
way to log that opt-in/opt-out decision would be by using a cookie... but by opting out we
aren't allowed to write a cookie to log your preference!
Quote:
No wonder people
have to resort to cookie-blocking addons with cheap tricks like this.
It's not a cheap trick, and you'll find
exactly the same situation with all websites that have complied with this new EU
legislation. Whether you choose to accept our cookies is your call, obviously. But this
site -- like so many -- simply doesn't work very well if you reject cookies as a lot of
the functionality ceases to, er..., function.
Clearly, there are some evil
cookies about and some unscrupulous websites that make use of them. The SOS website is not
one of them. We use cookies only in the way they are intended to help provide key
functions of the site, and only for valid and safe purposes. Everything is documented in
that page I refered you to earlier, and completely verifiable.
I will pass
your comments about alternative pop-up-free pages for opt-out users back to our New Media
Director, though.
Hugh
-------------------- Technical Editor, Sound On Sound
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johnny h
Joined: 24/07/06
Posts: 2270
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Re: Opt-In only ?
[Re: Band]
#991948 - 08/06/12 01:18 PM
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Quote Band:
Really ?
Clicking the opt-in button makes the pop-up disappear. Where is the button to
opt-out and stop it popping up EVERY time I visit the site ?
It smacks of cheap
tricks to get unwary users to just give up and opt-in.
Why not just have two
buttons, clearly labelled, opt-in or opt-out ? Or a page similar to the one you click
through to and the ability to opt in or out for each type of cookie ?
No wonder
people have to resort to cookie-blocking addons with cheap tricks like this.
Hysterical reaction. How do you cope
with real world problems?
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Band
Joined: 19/08/07
Posts: 45
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Re: Opt-In only ?
[Re: johnny h]
#992088 - 09/06/12 02:21 PM
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Well, judging by the number of posts, you spend a great deal of time on here, maybe I
should be asking you the same question.
Or is this the type of discussion you
wanted ? Please feel free to add something valid or find somewhere else to troll.
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Hugh Robjohns
SOS Technical Editor
Joined: 25/07/03
Posts: 18390
Loc: Worcestershire
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Re: Opt-In only ?
[Re: Band]
#992092 - 09/06/12 02:34 PM
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Can we try to remain polite and courteous please chaps? Forum rules and all that...
hugh
-------------------- Technical Editor, Sound On Sound
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johnny h
Joined: 24/07/06
Posts: 2270
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Re: Opt-In only ?
[Re: Band]
#992103 - 09/06/12 03:49 PM
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Quote Band:
Well, judging by the
number of posts, you spend a great deal of time on here, maybe I should be asking you the
same question.
Or is this the type of discussion you wanted ? Please feel
free to add something valid or find somewhere else to troll.
Who rattled your cage?
I think
Hugh explained the cookie situation perfectly well. I was merely noting the rather
overblown tinfoil hat reaction was out of proportion. A valid response in my opinion.
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Hugh Robjohns
SOS Technical Editor
Joined: 25/07/03
Posts: 18390
Loc: Worcestershire
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Re: Opt-In only ?
[Re: johnny h]
#992114 - 09/06/12 05:05 PM
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Quote johnny h:
Who rattled your
cage?
You did, muppet! 
Quote:
I was merely noting the
rather overblown tinfoil hat reaction was out of proportion. A valid response in my
opinion.
Perhaps.... but I
think it best to drop the subject no, yes?
hugh
-------------------- Technical Editor, Sound On Sound
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Hugh Robjohns
SOS Technical Editor
Joined: 25/07/03
Posts: 18390
Loc: Worcestershire
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Re: Opt-In only ?
[Re: Band]
#992291 - 11/06/12 11:41 AM
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Just to wrap this one up, I have had some feedback from our new Media Director on this
topic.
He points out that everyone was perfectly happy to use our website
without any problems before this EU nonsense came into force. Nothing has changed except
our now being required to solicit the users' acceptance of our legitimate use of
appropriate cookies -- sonmething they did previously without knowing or caring about it.
We have never received any queries or complaints questioning our use of cookies either!
With regard to pop-up free pages, I'm told that such an approach is technically
not possible. The whole SOS site has been developed with cookie technology at its
core, as has practically every site in the world. The effort to make a non-cookie site is
massive and totally unaffordable, utterly impractical, and quite frankly totally pointless
and unnecessary.
Hugh
-------------------- Technical Editor, Sound On Sound
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WiredUp
Joined: 12/12/04
Posts: 483
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Re: Opt-In only ?
[Re: Hugh Robjohns]
#992349 - 11/06/12 04:07 PM
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Since electing to move out of the UK several years ago I had forgotten how ridiculous the
British are to obey stupid laws. EU says jump, the Brits jump while the rest of the EU
says "na... feck that rubbish" and ignores it as any sensible nation should do. Of course I'm not saying you should ignore all laws but this one really is quite silly.
SOS, like everyone else should have just ignored it and grown a pair. But no..... scary
regulator might come after you and god forbid inform you that you are breaking the law
which has been dreamed up by an over paid unelected bunch of morons. Thank god I don't
have to put up with this shite anymore. Here's a perfect example of why I left
the UK: http://www.youtube.com/watch?feature=player_embedded&v=MSua3BckY1o
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Hugh Robjohns
SOS Technical Editor
Joined: 25/07/03
Posts: 18390
Loc: Worcestershire
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Re: Opt-In only ?
[Re: WiredUp]
#992382 - 11/06/12 08:52 PM
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I share your sentiments about ill-conceived Euro policies and regulations, but your
suggestion to 'grow a pair' and ignore the ruling is pretty naive. The cost and
user-inconvenience of implementing the regulation is small. The risk of significant damage
to the business if pursued for ignoring the regulation is high... And the likelihood of
being pursued, given the high profile and stats associated with the SOS website, is also
high.
It's a no-brainer business decision to play the game. Any other decision
would be pointlessly reckless.
Hopefully, the weight of complaints that we and
countless other businesses have lodged will eventually ensure common sense prevails. We
suspect this regulation will be overturned or updated in the months to come.
The underpinning idea of addressing dubious cookie usage is, obviously, a good one, and
the regulation is well meaning... Just badly thought through: the story of
Euro-bureaucracy!
Hugh
-------------------- Technical Editor, Sound On Sound
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chris...
active member
Joined: 12/03/03
Posts: 4152
Loc: Glasgow
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Re: Opt-In only ?
[Re: Hugh Robjohns]
#992830 - 14/06/12 01:24 PM
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Quote Hugh Robjohns:
If you don't
click 'accept' then the request has to be re-sent every time you open a page here because
every page uses cookies by default, and we have, by law, to ask you if you will accept
their use each time. It's madness, I know, but blame the Euro-politicians, not us!
If someone doesn't click 'accept',
the site still seems to work, but with the popup repeatedly appearing.
It's
perfectly compliant to have a 'no thanks' button, which remembers the user's preference to
not have the cookies.
Of course, there is the issue of how to store this
preference. Ironically, the most common way is, er, by setting a cookie! However,
this cookie is exempt as it's "strictly necessary for the provision of the service
requested by the user", so you don't need to obtain explicit consent for it.
Hope that makes (some) sense.
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