I'm all for ilok, in fact. Or serial numbers. I don't even mind Native Instrument's 'service center'.
I bought the FXpansion DCam synth squad a while back. Had some trouble installing it on my machine. I actually ran out of authorizations so they were gracious enough to give me some more. I've used those up now (p*ssing about getting things working nicely).
I understand it's pretty much my fault but the anti-piracy systems employed these days are so bloody convoluted.
So I emailed them nearly a week ago asking for assistance. Nada. Not a sausage.
Presently I have some nice looking icons sat on my desktop but can't start the bloody things.
I've sent some follow-up emails but can't get a response. Ho hum.
If I'd know what type of system they employed before purchase, I'd probably not have bought it.
There. I feel better now.