Sorry to hear of your troubles.
The USB connection you are plugging the USB Device into is not functioning up to the standard that is required by the USB Device.
Bad ports: Your computer may feature USB ports that do not fully meet the USB standard for bandwidth and/or electricity. These are often found on the front of desktops, and the side opposite the power plug on laptops. Do not use these ports for USB devices. This is the most common cause of poor connections and loss of connection. A port that works well for a mouse or a printer may not necessarily work well with a USB device. Mice and printers use only a small fraction of USB's total bandwidth. Your USB device requires full bandwidth to operate properly. Also keep in mind that USB ports do not always start off "bad," but may become "bad" over time. Try a different port.
*Do not connect using an extension USB hub; connect directly to the computer.
Bad USB Cable: this is not wishful thinking...it really happens. If a cable goes bad, you could get exactly these symptoms. The connection is being lost momentarily causing interruption in recording. Try a different cable.
Help this helps!
If not, we have an Ion Audio Tech Support office in the UK. They can be reached at 0044 (0) 1252 896080 between the hours of 9am – 6pm GMT Monday – Thursday, and 9am – 5pm GMT Friday (except holidays), or email firstname.lastname@example.org .
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