This is due to the way this forum is moderated by certain individuals.
Perhaps if certain individuals went on a 'people skills' or 'team building' training weekend they might come back all the better for it. Such a transformation, as there would undoubtedly be one I'm sure, would guarantee my swift return to the fold.
Management should realize that the actions of the moderators on here, in front of and behind the scenes, ultimately reflects on the perception of brand and product.
I have also stopped contributing to this forum (been a member for 6-7 years) but many would say this is a good thing.