Hugh, the point is that I am trying to spend £900 in their shop, and I have the temerity to want to do that on a Saturday (cos the rest of the week I'm at work, earning the £900...) and the item in question is about 500 metres both from the shop and from my flat.

But rather than be able to get the thing, instead there's this whole ridiculous Monty Python gas cooker sketch whereby they want to pay FedEx to fail to delivery it to me then move it about 15 miles away to a depot which I then have to get to myself,
OR,
alternatively, they *will* just go and get it from the depot and bring it to the shop, but not today.... meaning I have to wait a whole week until next Saturday.

All this is supposedly for my "security", despite which it involves me dictating my full credit card number, expiry date, 3-digit security number, and card billing address over an unencrypted phone line to some bloke with a biro in a busy shop who's repeating all my details out loud back down the phone to me. So (assuming it wasn't just some member of the public who picked up the phone when no-one was looking anyways), it would be trivial for someone standing within audible distance of the phone in GAK (i.e. anywhere at all in the shop) to steal my card details and indeed maybe they already have as I type and are busying ordering £2000 of lingerie from Hawaii.

If "local" shops want to survive then you'd think that when they actually have a LOCAL customer then they could accomodate that into their sales practices - as it stands, despite being local, I can't get the goods any quicker from then than if I'd ordered online from Thomann or anyone else.

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~~~ A weasel hath not such a deal of spleen as you are tossed with! www.feline1.co.uk ~~~

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