Terms & Conditions
eSub info
SOS Shop: Terms & Conditions
The SOS Shop is a service provided by the SOS Publications Group, publishers of SOUND ON SOUND music recording magazine.
  • We aim to ship all items within five working days of receiving your order if the goods are in stock.
  • Credit cards are cleared and debited daily, prior to processing your order. You will not be charged for any goods we cannot ship.
  • We take every step to avoid promoting out-of-stock items. However, this cannot be guaranteed in every instance as we also receive orders via telephone, fax and by post, and are therefore unable to accurately predict forward demand. If an out-of-stock item is ordered online, we will contact you by email within four working days to ask whether you wish to wait for the goods to come back into stock or cancel this part of your order.
  • We will let you know the status of your order, if requested by email. These requests should be sent to mailorder@soundonsound.com.
  • Carriage costs to EU countries are inclusive of Value Added Tax (VAT).
  • VAT on carriage is not charged on shipments to Non-EU countries.
  • Shipments outside the European Union (EU) may be subject to local import charges and taxes; these are the responsibility of the purchaser.
  • All purchases from the SOS Shop are subject to English Law.
Returns Policy
SOS recognises and respects your statutory rights as a consumer.
  • If you are unhappy with any item(s) bought from the SOS Shop please contact our Mail Order department immediately by phoning +44 (0)1954 789888 or emailing mailorder@soundonsound.com. Please state your online Purchase Order number and describe what is wrong with the goods, and include your name/address and a daytime telephone number if possible.
  • The Mail Order staff will most likely request that you send the defective goods back to SOS Publications at the address below for assessment before a refund or replacement can be made. If so, we recommend that you use a recorded or registered mail service as we cannot refund any item(s) that we do not receive.
Mail Order Dept, SOS Publications Ltd,
Media House, Trafalgar Way,
Bar Hill, Cambridge, CB23 8SQ, England.
Tel: +44 (0) 1954 789 888.
Fax: +44 (0) 1954 789 895.
Email: mailorder@soundonsound.com
Friday 9th May 2008
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May 2008
On sale now at main newsagents and bookstores (or buy direct from the SOS Web Shop)
SOS current Print Magazine: click here for FULL Contents list
Click image for Contents

Other recent issues:
April 2008
March 2008
February 2008
January 2008
December 2007