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Problems with Behringer ADA 8000

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Problems with Behringer ADA 8000

Postby dazzathedrummer » Mon Sep 10, 2018 12:40 pm

Hi,

I've got a Behringer ADA 8000 that runs into my Saffire Pro 40 via ADAT. I've had both for around six years now.

Both remain switched on at all times but I only really use the ADA 8000 when I'm recording a whole band (which has happened two or three times) - the Pro 40 gets used most of the time, my electric drums and keyboards are permanently hooked up.

I've got a 'whole band' recording coming up so I thought I'd check that the ADA 8000 works ok, I brought up a track in my DAW and selected ADAT 1 as the input (which is the first channel of the ADA), I'm getting a distorted buzz through the channel....not a mains hum, a distorted buzz. If I route my keyboard through the channel, I can hear the keyboard along with the buzz...but it's far from usable. I checked the other seven channels and they are all the same (the Pro 40 channels are crystal clear).

In order to start troubleshooting the problem I swapped the ADAT cables over to see if it would make a difference (pulled both out at both ends and swapped them over)....this seemed to work, after switching it back on, it started with the buzz and then the buzz went away.....but a few days later though the buzz was back and swapping the ADAT cables made no difference.

I'm just wondering if anyone has had a similar problem?

I assume that the problem is with the ADA 8000 and not with the Pro 40 but I haven't actually eliminated the Pro 40 as being the problem other than the fact that the Pro 40 works fine on its own.
Do ADAT cables deteriorate? should I try new ones?

How can I fault diagnose the ADA 8000 in its own?
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Re: Problems with Behringer ADA 8000

Postby James Perrett » Mon Sep 10, 2018 12:58 pm

Look at the clocking. Is the ADA8000 the master or do you have a word clock or ADAT cable running from an output on the Saffire?

Is the clock source switch on the back of the ADA8000 set correctly?

Is the clock source on the Saffire software control panel set correctly?

You can test the ADA8000 on its own by connecting an optical cable from ADAT in to ADAT out. Set the ADA8000 clock to internal. Then plug the line outputs of the ADA8000 into the line inputs of the Saffire. If you connect a mic to the ADA8000 the signal should then appear on the output.
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Re: Problems with Behringer ADA 8000

Postby dazzathedrummer » Mon Sep 10, 2018 5:41 pm

James Perrett wrote:Look at the clocking. Is the ADA8000 the master or do you have a word clock or ADAT cable running from an output on the Saffire?

Is the clock source switch on the back of the ADA8000 set correctly?

Is the clock source on the Saffire software control panel set correctly?

You can test the ADA8000 on its own by connecting an optical cable from ADAT in to ADAT out. Set the ADA8000 clock to internal. Then plug the line outputs of the ADA8000 into the line inputs of the Saffire. If you connect a mic to the ADA8000 the signal should then appear on the output.

Thanks for that - really useful information!

I got home and was about to run through this, but I switched it on and found no fault at all!

...there's only one thing worse than a fault....and that's an intermittent fault :roll:

I'll see how it goes!
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Re: Problems with Behringer ADA 8000

Postby James Perrett » Mon Sep 10, 2018 7:29 pm

dazzathedrummer wrote:...there's only one thing worse than a fault....and that's an intermittent fault :roll:

If it is any consolation my Saffire Pro26io sometimes does something similar which needs a complete power down and reboot to fix it.
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Re: Problems with Behringer ADA 8000

Postby Nic-MusicTribe » Tue Sep 11, 2018 2:26 pm

Hi Dazza

My name is Nic and I am a Technical Support Specialist at MUSIC Tribe Brands in Kidderminster, UK where we support products and provide servicing for all MUSIC brands.
In regards to your ADA issue, we would love to help you resolve your issue. Would you be able to contact our technical support team to discuss the problem in more detail?

You can reach us at carecrea@music-group.com or by telephone on:

+1-702-800-8290 (US)
+44 1562 732299 (UK)

I would also recommend trying the suggestions that James has suggested as this would then suggest if the issue will be lying with your ADA or something else.

Nic
Specialist, CARE
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Re: Problems with Behringer ADA 8000

Postby Guitarking » Tue Sep 11, 2018 6:39 pm

I have the ADA8000 too. Connected to my RME babyface via ADAT, it often gives distorted sounds when powering up the computer. These sounds in the ADAT channels of my RME fade away after a few minutes after startup. Lately, I got a loud buzz in both my speakers and the RME mic inputs were 'on' whereas there was nothing connected. I have now disconnected the adat cables and babyface runs fine for a few days already.
I've tried different clock settings but don't have the idea it makes a difference.
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