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Where do I get access to my Personal Messages Here???

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Where do I get access to my Personal Messages Here???

PostPosted: Thu Mar 07, 2019 12:05 pm
by Baldo
Where is my PM box gone???

Re: Where do I get access to my Personal Messages Here???

PostPosted: Thu Mar 07, 2019 12:07 pm
by desmond
My Control Panel, click the "Overview" menu and select the "Private Messages" option, then from the second "Compose" menu, choose "Inbox".

Re: Where do I get access to my Personal Messages Here???

PostPosted: Thu Mar 07, 2019 12:16 pm
by Wonks
As Desmond indicates, it's complicated and not at all intuitive!

Re: Where do I get access to my Personal Messages Here???

PostPosted: Thu Mar 07, 2019 3:42 pm
by Sam Spoons
Yup, putting the inbox behind the 'compose' tab was not a good idea :thumbdown:

Re: Where do I get access to my Personal Messages Here???

PostPosted: Thu Mar 07, 2019 4:17 pm
by desmond
Sam Spoons wrote:Yup, putting the inbox behind the 'compose' tab was not a good idea :thumbdown:

At the very least, it should imo default to the Inbox, not to starting a new message...

Re: Where do I get access to my Personal Messages Here???

PostPosted: Thu Mar 07, 2019 9:45 pm
by John Willett
But you get an icon when you receive a new PM - click it and it takes you direc t to your in box. :thumbup:

Re: Where do I get access to my Personal Messages Here???

PostPosted: Fri Mar 08, 2019 12:12 am
by Wonks
Yes, but someone needs to have sent the PM first. And if you are the one that needs to send it and can't....

Re: Where do I get access to my Personal Messages Here???

PostPosted: Fri Mar 08, 2019 4:04 am
by zenguitar
Yes, it's a real pain for occasional PM users.

Not the slightest problem for regular PM users once you have a few under the belt.

The background is that the previous iteration of the forums had got increasingly difficult to support, and, in large part, that was due to having to maintain custom code that was increasingly divergent from the core forum software.

As befits a music tech magazine, the Sound On Sound website and forums were early adopters and used custom code to offer features and functions that weren't available elsewhere.

In the mean time, the internet world moved on and, increasingly, we discovered that the generic software providers were pushed towards alternative solutions than the ones we had envisaged. Not worse, not better, but different than we might reasonably have anticipated,

Because of that, when we bowed to the inevitable and moved to a new platform for the forums, it was clear that we needed to remain as close as possible to the new framework and avoid custom code wherever possible.

So...

Yes, we know that the PM part of the forums can be confusing. And we also know that we could hack the code to make it better. But experience tells us that the more we hack the code, the harder and more expensive it gets to maintain the hacked code.

Fortunately, not only do we have Mods like myself; we also have long standing forum members like Wonks who offer advice and support as goodwill, and that's what makes this place great.

Andy :beamup: