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TAC-2R Horrible Sound

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TAC-2R Horrible Sound

Postby julius879 » Tue Jan 21, 2020 12:49 pm

Hello everyone,

I just bought a TAC-2R Thunderbolt Audio Interface for my MacBook Pro mid-2015 2.8ghz 15".

I followed all instructions, installed latest drivers, updated firmware etc. but the result is rather disappointing. The sound is super bad (sounds like under water), it is even impossible to understand a dialogue in a film for example. Especially with the headphone output.

I tried the followings to troubleshoot:

1. Uninstall/Reinstall The Driver
2. I tried on another laptop (same model but different unit),
3. Shutdown/Return on the Computer
4. I tried another headphone

The issue persists (although the sound is a tiny bit better but still horrible) in all situations.

Would you have any idea that could help ?

Thank you so much!

Oni
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Re: TAC-2R Horrible Sound

Postby CS70 » Tue Jan 21, 2020 4:05 pm

That interface has onboard DSP.

It could be something else, but have you checked that there are no effects running? :)
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Re: TAC-2R Horrible Sound

Postby julius879 » Tue Jan 21, 2020 9:01 pm

Hahaha you're right it's worth checking.

To my knowledge there are none, how would you check that?
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Re: TAC-2R Horrible Sound

Postby julius879 » Tue Jan 21, 2020 9:24 pm

Hi CS70,

Good thinking :)

I don't think there are any effects going on, how could I check ?

Thanks!
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Re: TAC-2R Horrible Sound

Postby julius879 » Mon Jan 27, 2020 11:56 am

So just an update: The interface was actually faulty. I had it changed but I now have another problem, more interesting:

The monitor output work perfectly but the headphone output only plays part of the sound. For example if I watch a film, I only hear background noises but not the voices of the actors talking. It's like if it was playing only background noise channels of a 5.1 system but not the channels with the voices on it.

In Ableton, I don't hear the kick for example. If I solo the kick track, I can hear it but very weakly, even at maximum volume, which makes it totally inaudible if there is another track with it. This happen only with the headphone output.

Any idea ?
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Re: TAC-2R Horrible Sound

Postby Hugh Robjohns » Mon Jan 27, 2020 12:01 pm

Is that using the headphone output with headphones, or the headphone output connected to something else (with a balanced input perhaps)?
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