Leadbelly wrote:A bit late now but don't use Distrokid.
Distrokid is a con!!
They claim to have a 'legacy' option which says that 'even when you die' your tracks will continue to be live. What they don't say is that as soon as you end your membership your tracks get taken down. So if you do die and are unable to make the payments how the hell is that workable?
Also they charge extra to be on Shazam which happens automatically with other distributors. I think it might just be an automatic thing anyway, so why they charge for it I don't know.
Also their customer support is NON existent. They seem to be a bunch of cowboys, rinsing innocent musicians. They should be investigated.
Wow, has it really been 7 years since I replied? Well, I'm still using Distrokid and still stand by my original comment that I think they're awesome and I've never had a problem. Seeing as I'm still alive (allegedly) I've not tested the legacy option and not really interested in it anyway but from what it says on their website, you pay a one-off fee for any release you want to be legacy-ised (!)https://distrokid.zendesk.com/hc/en-us/ ... t-Deleted-
In my DK dashboard each release has the option for "($49.00 one-time fee, nonrecurring)" to make it legacy. So what you say about tracks getting taken down doesn't sound true at all (as long as you pay for the legacy option). If you've paid your 49$ then it should be up for good.
Sometimes their customer service is a little slow but they get there in the end. I think it's because they keep a small team to keep costs down.
As for Shazam, no idea as I have no interest in that. But it seems to be 99 cents for an album per year to submit to Shazam. Why do they charge for it when others may not? Well, each service obviously have their own way of doing things and pricing structure. Seeing as Distrokid only charge 1 yearly flat fee for unlimited releases that doesn't sound like much of a dealbreaker compared to what other services charge for that side of things (which is the main job they do).
So I don't work for them but it looks like I've been with them for getting close to a decade and no probs here.