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Amazon delay

PostPosted: Tue May 26, 2020 6:40 pm
by connorhawke
Anyone else experiencing delays distributing to Amazon? Used CDBaby. Album release date 5/15. Delivery was reportedly requested 5/19. Typically it takes 1-2 days to hit Amazon but a week later it's still not on. It appears neither CDBaby nor Amazon for Artists have a direct telephone support option at the moment.

Re: Amazon delay

PostPosted: Tue May 26, 2020 10:31 pm
by Martin Walker
Hi connor,

Delays like this are hardly surprising at the moment, especially since Amazon orders seem to have gone through the roof with the current world troubles.

I wouldn't worry unduly just yet ;)


Martin

Re: Amazon delay

PostPosted: Tue May 26, 2020 10:48 pm
by MOF
For just a second I thought Amazon were getting into audio effects. :lol:

Re: Amazon delay

PostPosted: Wed May 27, 2020 1:51 am
by James Perrett
I know Amazon stopped accepting physical CD's a few weeks ago but I don't know what the situation is with digital distribution.

Re: Amazon delay

PostPosted: Thu May 28, 2020 7:15 pm
by connorhawke
That's the thing. It's digital so it shouldn't be affected as much. Weeks ago, during the pandemic, my tracks hit the store in like 1-2 days from delivery request. Now it's been over a week. I'm wondering if the quicker times were due to an automated delivery process whereas my recent album may have been put into a manual review queue, for an unknown reason. I've never been in this queue on Amazon before so I have no idea how long it will take. Based on the reported 2-week time frame for the team to simply update an artist profile image I'm not expecting any miracles.

Re: Amazon delay

PostPosted: Sat May 30, 2020 2:04 am
by connorhawke
My album was added to the store today so a bit over a week from request (would've edited my previous post but no edit button).

Re: Amazon delay

PostPosted: Sat May 30, 2020 11:02 am
by blinddrew
Got there in the end then. Good luck with it. :thumbup:

Re: Amazon delay

PostPosted: Sat May 30, 2020 12:50 pm
by Arpangel
You'll have to excuse me, but the title sounded like this was going to be about some exotic delay unit inspired by South American forests...

:D

Re: Amazon delay

PostPosted: Sat May 30, 2020 1:09 pm
by Martin Walker
Good news connorhawke - glad everything got sorted OK! :thumbup:


Martin

Re: Amazon delay

PostPosted: Sat May 30, 2020 2:50 pm
by The Elf
Ordered a keyboard/mouse combo yesterday afternoon - arrived this morning.

Re: Amazon delay

PostPosted: Sat May 30, 2020 3:24 pm
by Music Wolf
The Elf wrote:Ordered a keyboard/mouse combo yesterday afternoon - arrived this morning.

Like this?

Image

Re: Amazon delay

PostPosted: Sat May 30, 2020 4:06 pm
by zenguitar
Brilliant :clap: :clap:

Andy :beamup:

Re: Amazon delay

PostPosted: Sat May 30, 2020 4:17 pm
by The Elf
That is FABULOUS!! :clap: :clap: :thumbup: :lol:

Re: Amazon delay

PostPosted: Sat May 30, 2020 5:45 pm
by MOF
The Elf wrote:
Ordered a keyboard/mouse combo yesterday afternoon - arrived this morning.

Like this?

Image

I ordered fork ‘andles, ‘andles for forks.

Re: Amazon delay

PostPosted: Sat May 30, 2020 10:34 pm
by Sam Spoons