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IPad Pro saga

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IPad Pro saga

PostPosted: Tue Oct 23, 2018 1:29 pm
by ManFromGlass
I've been doing the research and watching the Apple refurb site for weeks. Searching for an iPad Pro I could afford. My challenge was that I want to avoid ios12 because I would lose a number of fave older music apps and supposedly Apple in their wisdom decided they would no longer allow a direct connect from iPad to tv via hdmi. (Works no problem with ios10 and 11)

I wandered into the local shop and, damn, didn't they have a 12.9 inch demo that was unopened that came out before ios12. A savings of more than $250!
Long story short - after hours of fiddling, installing, deleting and restoring plus multiple calls with Apple support Apple geniuses and I finally figured out that demo models are somehow crippled in a specific way so that certain features aren't included, even when I gave in and did the ios12 update. Bugger!
Back to the shop it will go for one last chance for their techs to see if they can unfix it.
I figure if I was paid $25 per hour then I will have eaten up the potential savings of this purchase by the time it is all sorted. Live and learn.

Re: IPad Pro saga

PostPosted: Tue Oct 23, 2018 1:54 pm
by desmond
ManFromGlass wrote:I finally figured out that demo models are somehow crippled in a specific way so that certain features aren't included

"Somehow" crippled in a "specific" way so that "certain" features aren't included?

Could you be any more vague? :headbang:

Re: IPad Pro saga

PostPosted: Tue Oct 23, 2018 2:16 pm
by CS70
ManFromGlass wrote: I finally figured out that demo models are somehow crippled in a specific way so that certain features aren't included

Did u try a "restore to factory settings"? That is supposed to do the trick.

Tough the way that Apple keeps changing what you can or you can't do on their i-devices makes it radioactive to me for anything serious, music included. Hope it ain't the same on computers.

Re: IPad Pro saga

PostPosted: Tue Oct 23, 2018 5:48 pm
by ManFromGlass
I could try and be a bit more vague :D (sorry I had no coffee before posting this morn)
- no erase option, so no going back to factory settings
- no restrictions tab
- no download from iTunes allowed of my already purchased apps
- no restore of Calendar allowed, so I can load mine in
- no restore of Contacts allowed but for some reason it will allow merging of hundreds of fake Apple contacts and fake, ok, demo, calendar events with your personal saved collections
- subscription to British Holidays that can't be turned off (I'm in Canada)

In retrospect it appears the device is set up so potential customers and tire-kickers can't load up apps that Apple doesn't feel show the device in its best light in the show room. I wonder if porn is locked or if Apple deem access to it acceptable in the show room? I'll check if I have time (in the name of pure research, of course!)

there are probably a few more things I've missed. I wanted to mention all this so hopefully nobody else will find themselves in this position. I will mention it to the sales person so he doesn't make the same mistake. I've had a few iPads and they have all worked wonderfully, so much so that I've even gigged with them without any issues. Some of the music apps will never be ported to a tower and they do some awesome things. Great fun!

Re: IPad Pro saga

PostPosted: Sat Oct 27, 2018 12:46 am
by ManFromGlass
UPDATE
So the tech people did a total wipe of the iPad and it booted as if it was a new unit. I took it home and started setting it up only to discover the issues still persist - so it appears the Apple chat geniuses were correct. Newer demo units cannot be turned into regular iPads due to something built into them. As a person who is deeply offended by the disposable mentality that infects our culture this doesn't make sense to me - a dealer ends up with useless units as the race to raise the iOS number makes previous units good for a limited number of iOS versions.

So buyer beware if you are offered a killer deal on a newer iPad. Or an ex-demo iPad.

Apple seems to be a little slow in getting the word out to dealers.

Re: IPad Pro saga

PostPosted: Sat Oct 27, 2018 1:42 am
by awjoe
ManFromGlass wrote:UPDATE


So buyer beware if you are offered a killer deal on a newer iPad. Or an ex-demo iPad.


Or any iPad. Nobody ever buys one iPad. You always buy lots.

Re: IPad Pro saga

PostPosted: Sat Oct 27, 2018 9:45 pm
by Wonks
iPadi?

Re: IPad Pro saga

PostPosted: Sat Oct 27, 2018 10:45 pm
by ConcertinaChap
With a knick-knack iPaddywhack
Give the dog a demo
This old tablet was just cr*p

I'll bear your unfortunate experience in mind. Thanks.

CC