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Recommended PC Providers?

For anything relating to music-making on Windows computers, with lots of FAQs. Moderated by Martin Walker.

Re: Recommended PC Providers?

Postby ramthelinefeed » Sun Oct 13, 2019 3:22 pm

Came here to see if there were any other good companies for audio PCs these days beside Scan (not that I've ever had a problem with Scan).

...Think I'll stick with Scan. :)
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Re: Recommended PC Providers?

Postby Music Wolf » Sun Oct 13, 2019 4:38 pm

My Scan PC arrived 8 days ago. I went for an off the shelf model (but optimised for music). I have to say that I'm very happy and it's highlighted just hoe temperamental my old, high street, machine was.
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Re: Recommended PC Providers?

Postby Pete Kaine » Wed Oct 16, 2019 10:01 am

Skyline wrote:Pete, I know just enough about what I think I need for my new Scan PC to be dangerous.... Can someone go through the configurator build step by step with me over the phone so I can clarify what some of the various options mean in terms of my needs?
:oops:

There's a couple who are able to get you though it, but if not they'll hunt me down and transfer the call I'm sure.
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Re: Recommended PC Providers?

Postby ramthelinefeed » Tue Nov 05, 2019 12:44 pm

I bit the bullet and ordered a new PC from Scan.
Just like the one I got from them in 2007, their 'five working days' mysteriously turns into a delivery date three weeks away when the order is processed :wave: Oh well, plus ça change -
but I'm sure it will be an excellent PC when it gets here. :headbang:
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Re: Recommended PC Providers?

Postby Ken P » Sat Feb 22, 2020 7:07 pm

Thanks for all your advice, folks. I'm now the proud owner of a new Scan laptop that arrived yesterday!

At one point I was contemplating a desktop, emailed Scan for advice and the famous Pete got back saying there were known difficulties using my audio interface (Zoom UAC-8) with the processor I was looking at (AMD Ryzen). Can't beat advice like that. Had I not asked, and gone for a desktop, that could have been a tough problem to identify, not to mention remedy.

The laptop is knockout and I'm feeling creatively inspired :)
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Re: Recommended PC Providers?

Postby blinddrew » Sat Feb 22, 2020 10:36 pm

Sounds like a good result. :thumbup:
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Re: Recommended PC Providers?

Postby Rich Hanson » Sun Feb 23, 2020 8:41 am

I too am enjoying a nice new laptop from Scan - had a little difficulty getting hold of it for various reasons (QA wouldn't let the original out the door because of severe screen light bleed, so they had to rebuild it in a different chassis), but I'm happy with it now I've got it :D
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Re: Recommended PC Providers?

Postby Ken P » Fri Feb 28, 2020 9:27 am

Argh ... Mine's going back today for an inspection due to intermittent noisy fan, driving me crazy. :crazy: To be fair they did everything they could to avoid it having to be returned, including me sending videos of it in action. Anyhow, here's hoping this time next week ('3-5 day SLA'), I'll be posting something really positive.
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Re: Recommended PC Providers?

Postby Arpangel » Fri Feb 28, 2020 10:12 am

I’ve always used Power C in Watford...

https://www.powerc.com/

Always had great service, I’ve had one issue in 15 years of dealing with them, and they put it right straight away. They aren’t a music focused company, but they use good quality components, and customer service is brilliant. They’ll talk you through a build, and they are quick too, no messing.
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Re: Recommended PC Providers?

Postby Ken P » Sat Mar 14, 2020 7:39 pm

Laptop came back yesterday fixed and running really well. Good service. Collected, fixed and tested, and returned around my schedule. Now I'm just looking forward to the new projects.
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Re: Recommended PC Providers?

Postby Martin Walker » Sun Mar 15, 2020 7:39 pm

Now That's What I Call Service - Volume 3

Bravo Scan! ;)
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