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Windows 10 laptop won't recognise working CD-ROM drive??

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Windows 10 laptop won't recognise working CD-ROM drive??

Postby james090 » Mon Sep 02, 2019 7:30 pm

This has baffled me, I am using a Windows 10 laptop fine, and the DVD Rom / CD-Rom drive to extract audio to my editor (Sound Forge).

The CD Drive is working fine as every CD I put in the tray, starts playing via Windows Media Player with no problems.

However when I open Sound Forge to 'extract' the CD audio (a great way to burn in CD's) the drive isn't recognized?

I have verified the CD drive is working ok in Device Manager, updated any drivers, reinstalled Sound Forge etc, and it still doesn't see it???

I can't see any CD drive settings within Sound Forge?

Any ideas as to whats happening here?
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Re: Windows 10 laptop won't recognise working CD-ROM drive??

Postby James Perrett » Mon Sep 02, 2019 8:48 pm

Are you using an old copy of Sound Forge? Does it only work with a limited range of CD drives (some software used to be picky about which drives it would work with).
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Re: Windows 10 laptop won't recognise working CD-ROM drive??

Postby james090 » Mon Sep 02, 2019 8:51 pm

James Perrett wrote:Are you using an old copy of Sound Forge? Does it only work with a limited range of CD drives (some software used to be picky about which drives it would work with).

Yes, well I am using Sound Forge 8.0d and I am sure it used to work? Everything else works fine for 8.0d on Windows 10, but the CD drive within Sound Forge ?
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Re: Windows 10 laptop won't recognise working CD-ROM drive??

Postby James Perrett » Mon Sep 02, 2019 8:55 pm

Have you ever had this combination working in Windows 10? If not, I'm wondering if Sound Forge requires a particular type of driver which doesn't exist in Windows 10. Has Windows 10 updated itself recently?
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Re: Windows 10 laptop won't recognise working CD-ROM drive??

Postby james090 » Mon Sep 02, 2019 8:59 pm

No its hasn't updated.. I did use a commercial CD in Sound Forge earlier and it seemed to list and work with the tracks on the CD? then i tried a CDR (used them before, possibly on other computers and Sound Forge) and this one didn't show up.

Then I tried other commercial CD's in Sound Forge and they didn't show up either??
Did a delete and re-install and still the same, so not sure why it worked once?

If it helps, my laptop has a TEAC DVD-ROM DV28SV ?

Really frustrating, as the extract audio was great all within Sound Forge (and not a 3rd party app) as it burnt the waveform directly into the timeline
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Re: Windows 10 laptop won't recognise working CD-ROM drive??

Postby james090 » Tue Sep 03, 2019 9:42 am

Yes I think you're right and this must be down to SF not recognising certain DVD_Rom drives or CD_Rom drives?

Its only in SF that the CD Drive is blank?

So I guess I have no option, but to RIP CD's in Windows Media player as WAV's, which has the benefit of naming them too unlike the SF way.

But at least they are the same WAV Quality
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Re: Windows 10 laptop won't recognise working CD-ROM drive??

Postby Martin Walker » Tue Sep 03, 2019 11:20 am

Hi james090!

You could always investigate upgrading to a newer version of Sound Forge - maybe that will support your particular CD-ROM drive?


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Re: Windows 10 laptop won't recognise working CD-ROM drive??

Postby James Perrett » Tue Sep 03, 2019 2:23 pm

CD Ripping isn't as simple as you might think. Yes, plenty of programs claim to do it, but not many can guarantee that the rip won't contain glitches. The reason is that audio CD's don't have such strong error correction as data CD's and many drives don't report audio errors properly either. It is always safest to use a specialist program to rip audio CD's like Exact Audio Copy which reads each sector multiple times (although, if the drive supports error flags it will use those instead for a faster read).
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Re: Windows 10 laptop won't recognise working CD-ROM drive??

Postby james090 » Tue Sep 03, 2019 2:56 pm

So is something like Exact Audio Copy a free program? and does it have any benefits over Windows Media Player as a ripper only?
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Re: Windows 10 laptop won't recognise working CD-ROM drive??

Postby Rich Hanson » Tue Sep 03, 2019 3:37 pm

Exact Audio Copy is indeed free. With a good disc you will get a 100% reliable read. With a bad disc you will get a report of all the bad sections which you can then audition - sometimes the glitches are inaudible. It has built-in glitch correction, but as I have never had cause to use it I can't vouch for how good that bit is.

It's a long time since I used WMP for ripping but it never used to give you any of that.
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Re: Windows 10 laptop won't recognise working CD-ROM drive??

Postby James Perrett » Tue Sep 03, 2019 10:21 pm

james090 wrote:So is something like Exact Audio Copy a free program? and does it have any benefits over Windows Media Player as a ripper only?

As Rich says, it is free and is more likely to give you a glitch free rip than Windows Media Player.
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Re: Windows 10 laptop won't recognise working CD-ROM drive??

Postby james090 » Thu Sep 05, 2019 10:01 am

Thank you for all your help, however launching SF with right click > Run as Administrator seems to now launch Sound Forge, and the CD Drive seems to work?!

I thought this always did launch as Administrator as I have the windows shield/logo on my desktop shortcut?

But this looks like its now running? Hopefully this might help someone else? :thumbup:
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Re: Windows 10 laptop won't recognise working CD-ROM drive??

Postby James Perrett » Thu Sep 05, 2019 2:51 pm

Good to hear that you've solved the problem and it is now working.
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