The Elf wrote:
Eddy Deegan wrote:Can confirm mine arrived this morning so hopefully yours won't be long behind!
I hear on the grapevine that there's been a recall of the first batch of Summits. I have no idea of the reason, but it may be a safety issue. Seriously, I would contact your supplier to check whether yours is affected.
I can confirm that grapevine rumour to be true. The cited reason is some sub-standard encoders on the control surface - full text of the recall message is below. They are paying for collection etc. of course and will be doing a direct-with-customer replacement so you don't have to go through your dealer.
In my case, although I will be taking them up on the recall and getting mine switched out as a precaution, I can't find anything wrong with it so i'm going to be recording some noodling on it over the weekend before arranging a pickup.
I've waited this long, so a little longer won't hurt and I've got use of it for a couple of days in the meantime at least. Some of the noises coming out of it should carry addiction warnings :-)
We’re sorry to inform you we are currently in the process of recalling and replacing the first batch of Summit synths. Unfortunately, it has come to our attention that the synths we delivered to resellers have been affected by some faulty data encoders, causing them to behave inconsistently and skip values.
We want to make sure that, as an owner of our new flagship synth, you have the best possible music-making experience – so we’re working as hard as we can to ensure that a replacement unit is made available for you as soon as possible.
We’ll be in touch with you to confirm the new shipment date soon, and whilst we understand that this short delay will come as a disappointment to you, it’s best for you that we make this change and we really appreciate your patience.
Thank you for your understanding, and we sincerely apologise for any inconvenience caused.
With very best wishes,
The Novation Team.