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Uneven link output on behringer active PA speakers.

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Uneven link output on behringer active PA speakers.

Postby forumuser939686 » Mon Oct 09, 2017 4:49 pm

I have 2 behringer powered speakers set up as monitors out of a mackie MK16. They are set up through a mono aux channel that is pre fader. one speaker has the original signal, the other gets signal through the link out of that speaker. This weekend while a band was playing the main speaker dropped in volume by 25percent and one with the link out signal gained 25percent volume. I have evened out the signal by adjusting the level knobs on the speakers .
I am trying to find out what caused this problem. The signal coming from the board is fine and normal. The power sources to the speakers are separate and not the issue. Has one of my speakers gone bad? I am not sure what behringer speakers they are but I think they are an older version of the B215D. Any information you can give me would be helpful. Thank you.
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Re: Uneven link output on behringer active PA speakers.

Postby Hugh Robjohns » Mon Oct 09, 2017 5:02 pm

The most likely reason for a sudden loss of level is a broken XLR cable where one of the signal wires has broken.... but that wouldn't explain the sudden gain in level of the second linked speaker... Nevertheless, I'd start by checking that all your XLR cables are intact!

After that, it would be worth swapping the two units around to see if the first speaker has become faulty.

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Re: Uneven link output on behringer active PA speakers.

Postby Michael Lapke » Thu Oct 12, 2017 9:13 pm

Hello forumuser939686,

Please allow me to introduce myself, my name is Michael Lapke and I'm a Community Specialist for MUSIC Group, Behringer. Thank you for posting and bringing this situation to our attention. After reading your post I wanted to jump in here and offer assistance to help resolve the issue you are experiencing with your powered speakers.

I agree with Hugh as he has made some great recommendations to check on your end, but if trying those suggestions doesn't produce an answer or positive result for you then I'd recommend that you please contact our CARE technical support team so that we can try to help you resolve the issue. You can reach us by phone at 702-800-8290 (US) or +44 1562 732290 (UK) or by sending us an email to CARECREA@music-group.com and one of our technical CARE specialists will be glad to assist you. :thumbup:

Please also feel free to contact me privately here if there is anything else I can do to assist you. Thank you and please enjoy the rest of your week.

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