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SOS Tutorials?

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Re: SOS Tutorials?

PostPosted: Sat Dec 29, 2018 5:18 pm
by OneWorld
I can live with it, considering all the free help I get from the SOS forums here. And quite benign when it comes to some of the other bilge I get - "I have seen you on camera and want $800 otherwise all your computing existence will be deleted, you HAVE BEEN WARNED" - strange seeing as I don't have a cam lol

Re: SOS Tutorials?

PostPosted: Sat Dec 29, 2018 5:19 pm
by zenguitar
I've emailed Ian to let him know that there is an issue.

Andy :beamup:

Re: SOS Tutorials?

PostPosted: Sat Dec 29, 2018 6:02 pm
by Forum Admin
Hey guys. Peace. Thanks for making us aware of this problem.

1000% apologies -- the mail-shots were obviously NOT meant to be sent multiple times to the same recipients. These emails DID emanate from SOS's MailChimp server (nothing to do with NLE; we do our own marketing) and they were set up prior to staff taking their seasonal holiday break and should have gone out at specific times over the holiday period to target different regions.

Something went wrong in our MailChimp account's queuing system somewhere and instead of customers in the UK, EU, Rest of World, and Americas seeing only one mail-shot targeted at them, my investigations so far (and your feedback) indicate that some folks received 2 or 3 duplicates, the only difference being the subject lines. So it looks like the problem lies with the territorial targeting.

We will investigate further in the New Year.

Season's Greetings
IAN G.

Re: SOS Tutorials?

PostPosted: Sat Dec 29, 2018 8:18 pm
by Eddy Deegan
Forum Admin wrote:... my investigations so far (and your feedback) indicate that some folks received 2 or 3 duplicates, the only difference being the subject lines

I got 4, does that mean I'm special? :bouncy:

SOS Video Tutorials - 50% off Holiday Savings (received 11.16am)
SOS Video Tutorials - 50% saving at Christmas (received 6:18am)
SOS Video Tutorials - Holiday Savings Just For You (received 5:16am)
SOS Video Tutorials - 50% Saving For You. (received 2:24am)
(All times are today)


I came here to post pretty much what everyone else did, but glad the problem is identified!

Re: SOS Tutorials?

PostPosted: Sat Dec 29, 2018 8:23 pm
by ConcertinaChap
Hey, I got four too! But I could be making it up, of course. Bet someone'll be along soon to claim bragging rights on a dozen or more emails ...

Apology happily accepted, at least by me. Have a good New Year, Mr Admin.

CC

Re: SOS Tutorials?

PostPosted: Sat Dec 29, 2018 9:07 pm
by Wonks
He'll have gone off to the study to do the right thing. A shame and I'll miss Ian, but he had no other choice.

Re: SOS Tutorials?

PostPosted: Sat Dec 29, 2018 11:00 pm
by Martin Walker
Wonks wrote:He'll have gone off to the study to do the right thing. A shame and I'll miss Ian, but he had no other choice.

It was worth a shot though :bouncy:

Thanks for the explanation Ian!


Martin

Re: SOS Tutorials?

PostPosted: Sat Dec 29, 2018 11:16 pm
by Folderol
Well now. You made a change then went away. This is exactly the situation the gremlins were waiting for!

I'm sure they regarded it as their own special Christmas present :lol:

Re: SOS Tutorials?

PostPosted: Sat Dec 29, 2018 11:17 pm
by Wonks
One use of Powerpoint where bullet points would be appropriate. :)

Re: SOS Tutorials?

PostPosted: Sat Dec 29, 2018 11:20 pm
by Folderol
Wonks wrote:One use of Powerpoint where bullet points would be appropriate. :)
Only if they were silver ones.

Re: SOS Tutorials?

PostPosted: Sat Dec 29, 2018 11:30 pm
by Wonks
Eddy Deegan wrote:
Forum Admin wrote:... my investigations so far (and your feedback) indicate that some folks received 2 or 3 duplicates, the only difference being the subject lines

I got 4, does that mean I'm special? :bouncy:


One email, plus 3 duplicates = 4 emails in total. And of course you're special. Just not that special. :D

Re: SOS Tutorials?

PostPosted: Thu Jan 03, 2019 7:42 pm
by awjoe
I got four too, and then I bought a subscription and they stopped. I thought I'd bought them off, but reading this thread I realize that patience would have been just as effective.

Re: SOS Tutorials?

PostPosted: Thu Apr 18, 2019 11:50 pm
by wireman
SOS Tutorial emails are back - only one so far this time.

Trying to entice me to spend my hard earned - er. dollars.