ef37a wrote:I agree I am not likely to get into podcasting and yes, an SOS video would I am sure be of the highest standard but that still does not detract from the fact that you need a screen to view it on. This might not be so important in a podding situation where the user might have several devices available but the beginner IS likely to have but one computer.
True, but that applies as much to an online article as it does to a video. And alt+tab is easy enough. You could make an argument either way about having the audio from a video continue whilst you switch between applications.
ef37a wrote:You suggest I am unlikely to need either instruction manuals or videos?
I don't think I did actually, I certainly didn't mean to and apologies if it came across that way.
What I was suggesting is that a lot of people who come here for advice use video as their preferred style of learning; you can see that from the number of 'can you point me to a youtube?' questions we get. This being a completely voluntary situation, if you don't provide material in the format that it's wanted people will simply go elsewhere.
ef37a wrote:Maybe I have had more experience than the newb but since I always refer such folks TO the documentation I can hardly not follow my own advice?
Very good point. I suspect there needs to be a balance of material, some of which will have a long-term reference value (better in print), some of which may serve simply to introduce a concept or approach (possibly better in video).
ef37a wrote:The fact is, if the documentation is badly done (or does not exists!) this reflects badly IMO on the product and company.
I think we might be mixing our objectives here, but yes, good documention is essential in any field if you're going for anything more than a quick dabble as a bit of hobby.
But if it isn't read by the target audience it's not doing its job. A lot of the queries we get are from people who just want to plug A into B and get on with the music; we can tackle C and D if and when they're interested.