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wot?

PostPosted: Thu Jun 14, 2018 4:09 pm
by Folderol
Um, did we just go for a little lie down?
The 'perspective 'certainly looked very different for a while.

Re: wot?

PostPosted: Thu Jun 14, 2018 4:24 pm
by garrettendi
I saw that too! Almost decided to email and mention in case it was unknown

Re: wot?

PostPosted: Thu Jun 14, 2018 4:30 pm
by Hugh Robjohns
Yes, it all went a bit wonky for a while. Looked like we lost the cascading style sheets or some similar problem... but seems to be fixed again now.

H

Re: wot?

PostPosted: Fri Jun 15, 2018 4:16 pm
by Wonks
You called?

Re: wot?

PostPosted: Fri Jun 15, 2018 4:19 pm
by blinddrew
Are the rest of us allowed to go for a lie down as well?

Re: wot?

PostPosted: Fri Jun 15, 2018 4:25 pm
by ef37a
Yes, I had the same problem and sent a report (as it was all I could see to do).

Got a rather sniffy response from "The Crew" to say my post had been deleted.

I replied asap but was "Demonized". Can NEVER see the point of an email you cannot reply to. Never made a one way phone AFAIK?

Catch 22? "It" goes wrong but the system won't let you report it?

Dave.

Re: wot?

PostPosted: Fri Jun 15, 2018 4:56 pm
by Hugh Robjohns
ef37a wrote:Yes, I had the same problem and sent a report (as it was all I could see to do).

Thanks Dave -- it's what the report system is for.

Got a rather sniffy response from "The Crew" to say my post had been deleted.

Hmmm... Of course, one man's 'sniffy' can be another's, 'formal standard response'. I don't know what you received by if you'd like to PM it to me I'll investigate. SOS is a very friendly company and I'm sure the bosses won't want their standard responses to be perceived as 'sniffy'.

Not sure why your post was deleted -- we only delete posts which are obviously completely offensive or inappropriate, and I can't imagine that applied to yours.

Can NEVER see the point of an email you cannot reply to.


We have an automatic fault-reporting system that logs and acknowledges receipt of your report and issues a ticketing number. It's not coming from a human so there is no point in replying to it. But once received, the report is passed on to a human to be dealt with asap... and you may then be contacted by that person if more information is required or a direct response is needed.

H