Mike Stranks wrote:A couple of comments:
I guess there must be different views of the 'Downloads' area. I've never regarded it as anything more than transitory and, in my earlier ignorance, assumed it was likely to be purged when OS updates came along. It's still a bummer though for those who've been accustomed to treating it as a repository to lose it.
I've currently in the throes of 'rescuing' a laptop owned by a neighbour. Clever chap in his late '60s who had high-powered corporate compliance roles in his pre-retirement career. The laptop as received was a total mess. Us techy-types can forget that our level of understanding of computers is not shared by the vast majority of Microsoft's customers. I can appreciate the company's dilemma... do they incorporate more 'hand-holding', 'keep the show on the road' facilities or just let the uninformed user make the system more and more inefficient? I was given a 'broken' laptop. What I received was a laptop that had been given no infrastructure TLC and where files and folders had, in ignorance, been placed at random. The laptop is now well on it's way to fully-functioning normality...
I don;t think it needs that much handholding, in any OS I would have thought interfering with anything the user has downloaded is verboten, because they are user created files, in a sense.
For example. I am currently trying to get a refund from a supplier where I sent the item back and the transport is PayPal. Now, it's like pulling teeth trying to get my money back, a situation made more exasperating by the faffing about going through the various procedures all done online and involve filling in online forms, downloading whatever other docs. These docs go into the Downloads folder.
Now I didn't/don't want to create a new folder to store all the communications between myself and the seller/PayPal because of course I did not anticipate the labyrinthine path to trying to get my refund, made more difficult by having to go to ParcelForce to print off an autogenerated label which yes goes into my Downloads folder and then vanishes from the web page where the link to the label appears. Now Paypal wants proof that I paid for and downloaded the said label, but when my Downloads was expunged, of course the label went with it.
Luckily I had made a drive image and got the label back. Of course had I known getting my refund would be akin to uncovering the holy grail I would have created a case folder, but in the past I have downloaded a label, printed the label and sent the item off for return - job done, I then delete the files from Downloads.
I have tried to replicate the circumstances whereby the Downloads folder, so I rolled back to my pre-update image and went through the update process again - I had downloaded the Windows Insider Preview, and it seems that is more vicious when it comes to post-install tidying up. At least now I know why. And there is reference to this on the internet, but easy to be wise after the fact ;-)