Has anyone on here bought anything from Motifator?
I would like to buy their Tenori-On stand and adaptor, but the shop doesn't work with a UK address even though the site says they ship internationally, and I've tried twice to contact them through their on-line form with no reply.
Any ideas?
You are here
Are Motifator Still In Business?
8 posts
• Page 1 of 1
-
BigRedX - Frequent Poster
- Posts: 737
- Joined: Fri Sep 03, 2004 12:00 am
RockinRollin' VampireMan
Re: Are Motifator Still In Business?
I noticed their forums are still active, so it the absence of any other response it might be worth signing up there to ask their community.
-
Eddy Deegan - Frequent Poster (Level2)
- Posts: 2836
- Joined: Wed Sep 01, 2004 12:00 am
- Location: Brighton & Hove, UK
Please consider supporting the SOS Forum Album project, helping charities via music created by forum members.
Re: Are Motifator Still In Business?
Thanks. I finally got an email from Motifator a couple of hours after posting this, but my reply has so far gone unanswered. I think maybe a post on their forums might get things moving.
You would think they didn't want to take my money, and TBH if there was a practical alternative I would probably be looking elsewhere, after this lack of customer service.
You would think they didn't want to take my money, and TBH if there was a practical alternative I would probably be looking elsewhere, after this lack of customer service.
-
BigRedX - Frequent Poster
- Posts: 737
- Joined: Fri Sep 03, 2004 12:00 am
RockinRollin' VampireMan
Re: Are Motifator Still In Business?
Eddy Deegan wrote:I noticed their forums are still active, so it the absence of any other response it might be worth signing up there to ask their community.
I've just tried this. I've gone through the registration process but there's no email to allow me to confirm my identity for the registration...
-
BigRedX - Frequent Poster
- Posts: 737
- Joined: Fri Sep 03, 2004 12:00 am
RockinRollin' VampireMan
Re: Are Motifator Still In Business?
I was also looking for a stand and mic clamp but tried the associated site - keyfax. Got a reply in a day and they said it would be $75 and that they would send me a PayPal invoice if interested. Not done it yet but all looks legit.
http://www.keyfax.com/index.php/catalog ... on&x=0&y=0
http://www.keyfax.com/index.php/catalog ... on&x=0&y=0
-
fatbenelton - Frequent Poster
- Posts: 528
- Joined: Thu Aug 22, 2002 12:00 am
- Location: Liverpool, UK
Jonny
Re: Are Motifator Still In Business?
fatbenelton wrote:I was also looking for a stand and mic clamp but tried the associated site - keyfax. Got a reply in a day and they said it would be $75 and that they would send me a PayPal invoice if interested. Not done it yet but all looks legit.
http://www.keyfax.com/index.php/catalog ... on&x=0&y=0
Thanks.
I finally got a reply (which incidentally came from Keyfax rather than Motifator) and have got a price and shipping quote, and PayPal invoice this morning.
-
BigRedX - Frequent Poster
- Posts: 737
- Joined: Fri Sep 03, 2004 12:00 am
RockinRollin' VampireMan
Re: Are Motifator Still In Business?
And two weeks later the stand and adaptor have arrived. Unfortunately the nuts required to join the two together appear to be missing...
I've emailed Keyfax hopefully I'll get a response sooner rather than the normal 2-3 days it has taken to get a reply to any of my questions so far.
I've emailed Keyfax hopefully I'll get a response sooner rather than the normal 2-3 days it has taken to get a reply to any of my questions so far.
-
BigRedX - Frequent Poster
- Posts: 737
- Joined: Fri Sep 03, 2004 12:00 am
RockinRollin' VampireMan
Re: Are Motifator Still In Business?
At least you know they are still in business :)
Hope you get the replacement pieces soon!
Hope you get the replacement pieces soon!
-
Eddy Deegan - Frequent Poster (Level2)
- Posts: 2836
- Joined: Wed Sep 01, 2004 12:00 am
- Location: Brighton & Hove, UK
Please consider supporting the SOS Forum Album project, helping charities via music created by forum members.
Who is online
Users browsing this forum: No registered users