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cracks when surfing internet

Postby Guitarking » Tue Sep 03, 2019 8:18 pm

Hi everyone,

For some reason, my audio pc has started making cracks/pops when I do even the tiniest things like surfing internet. I've raised buffersize to 512 now. Normally no problem, but now my pc acts strange.

Any suggestions?

Best regards,
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Re: cracks when surfing internet

Postby Guitarking » Tue Sep 03, 2019 8:30 pm

Raised buffersize to 1048 still cracking
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Re: cracks when surfing internet

Postby Guitarking » Tue Sep 03, 2019 8:41 pm

latency monitor:
your system seems to be having problems handling realtime audio. one problem may be related to power management, disable CPU throttling settings in control panel and BIOS. Check for BIOS updates.
Just checked, my power is on ' high performance'

But. Latency monitor doesn't always say this, sometimes I hear pops while starting up internet or surfing/scrolling and lacency monitor says all's fine...
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Re: cracks when surfing internet

Postby Watchmaker » Tue Sep 03, 2019 8:54 pm

more info needed. Does this occur when recording or on playback? both?

Are you on wifi? have you recently moved any transmitters closer to your workstation?

This is an outstanding walkthrough of settings, in case you haven't done these yet.

Outstanding!

Dave
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Re: cracks when surfing internet

Postby Guitarking » Tue Sep 03, 2019 9:06 pm

Thanks!

Mmm might seem that x86 altiverb 6 (being bridged) is the guilty one. When I disable this plugin no more cracks so far...
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Re: cracks when surfing internet

Postby Guitarking » Wed Sep 04, 2019 6:58 pm

after some more investigation still cracks/pops...

- could Reaper be the problem? If I listen to music on Spotify directly (not via Reaper; I use reaper to use my ARC roomcorrection plugin) I here no clicks/pops when surfing the internet
- Latency Monitor freezes after 16 seconds...

When I open Speccy the computer freezes...

windows 10 home 64 bit
latest Reaper
RME Babyface with latest drivers
Intel Core i7 2600 3.40 GhZ sandy brigde 32nm technology
16GB RAM
ASUSTek computer INC. P8P67
NVIDEA GFORCE GT520

buffersize is 64 now but I 've always multitasked with reaper running and surfing etc without a problem.
Is my computer dying?
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Re: cracks when surfing internet

Postby blinddrew » Wed Sep 04, 2019 8:19 pm

Check the performance meter in Reaper and see if there's anything happening there (like ARC) that's tipping the processor.
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Re: cracks when surfing internet

Postby Watchmaker » Wed Sep 04, 2019 8:21 pm

I'm surprised that some of the better informed PC folks haven't chimed in. CS70, Agartha and another guy who's name I can't remember are much more educated than I. Maybe they'll come along.

I've abandoned windows because Win10 isn't viable for me for recording and I use the expensive Win10 laptop I bought for reading weather forecasts...but generally when windows starts to fall apart there's a series of diagnostic steps to take.

As you have a plugin that you suspect may be involved, I'd say uninstall that and see what happens.

Regardless, make sure your BIOS is up to date as well as drivers. If you participate in the windows insider program, opt out so you get "stable" builds instead of beta.

Be sure to disable power management on USB root hubs as that's known to cause problems and try to shut down all bloatware programs in Windows. I had to disable XBox in the registry...these programs are horrid abusers of system resources and often run unchecked in the background.

If you're computer savvy, I'd suggest you browse Black Viper's configuration site for ideas *I explicitly disclaim any liability for following his advice* but I have relied on his recommendations for years with excellent results. Do Not click if you are afraid of advanced tech

I put his config recommendations in an Excel file and select the services I want to disable there first and then update my services accordingly.

Historically, I will completely re-install a new OS at the first whiff of trouble - i.e. format the drive and go from there, but that's waaaaaaayyyy more than you need to get into.

To reiterate - in order of precedence, I suggest you: uninstall the offending plugin, ensure your drivers/firmware are up to date, follow the UAD optimization guidelines, read black viper and take what you will...pray for success.
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Re: cracks when surfing internet

Postby CS70 » Thu Sep 05, 2019 2:00 pm

Watchmaker wrote:I'm surprised that some of the better informed PC folks haven't chimed in. CS70, Agartha and another guy who's name I can't remember are much more educated than I. Maybe they'll come along.

Saw the thread but people were already giving great advice, so thought no point in adding more of the same. :)

Haven't read the full thread, but if one's ruled out the most basic things which have been already named (disable power management, pinning down the problem to a specific application as opposte to a system-wide slowdown, checking if it's not simply a networking issue if you are streaming, checking used disk space and the disk health, exiting/removing all background applications which periodically call home like Dropbox, Google Photots, etc), the next step would be to look at the Event Viewer.

Windows logs absolutely everything that happens and an error or warning event helps immensely narrowing down what's going on.

If the event viewer is clear, an option is to look at what is the last system restore point and see what has happened since. Sudden, unexpected slowdowns may happen temporarily if the system is performing some heavy download (yes, Netflix included :)) but also if some hardware component (say a network card) starts failing. Many protocols are error correcting so the system will keep working but with an impact to performance.

At an even lower level, check the bios - especially cpu temperatures.. a broken fan can easily cause CPU throttling - the computer works, but the CPU is much slower than its spec.
Most motherboards come with utilities to monitor these aspects.

Also RAM can create problems: an ASIO driver is very simple - it reads data from interface memory and writes in the computer RAM where it can be further read by, say, a DAW. And vice versa for playback. So RAM issues may impact the audio interface if some bytes of your core ASIO buffer happens to reside in the malfunctioning RAM. High DPC latency is one of the possible results of faulty RAM.

I've had glitches once due to a faulty USB port or cable.

Check the task scheduler and see if there isn't any runaway task which has been active in the background.

Obviously checking for viruses, trojans and other nice stuff is another angle - a first step is to go to Technet Sysinternals (https://docs.microsoft.com/en-us/sysint ... downloads/) and download Process Explorer, which allows a better view of which processes are running than the built in task manager; AutoRuns is also very useful - as some virus hijack system images so it's not immediately evident from the process name that the code is malicious (anything in the LSA providers should be signed and by a well known entity).

A machine with your specs has no reason not to be blazing fast, so if it used to be but no longer is, something's gone wrong: as with any computer, if you factor in the hardware, there's endless possible failure modes, so starting with looking at the Event Viewer is usually sensible.
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Re: cracks when surfing internet

Postby Guitarking » Thu Sep 05, 2019 7:02 pm

Thanks everyone for the time taken to think with me!!!

Opened a mix yesterday with lots of plugins/tracks etc... everything running smoothly, but when opening Firefox, I hear a glitch. So strange in my eyes...
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Re: cracks when surfing internet

Postby Pete Kaine » Fri Sep 06, 2019 4:26 pm

"Doctor doctor, it hurts when I press here."
"Don't press there then."

It's glitching when you open FIrefox, largely because firefox eats up CPU cycles whilst it loads, recovers old pages and calls for the web page. Also if the page that loads has flash or other streaming media on it, then it'll also grab CPU time whilst it's buffering.

If you have enough overhead (DPC wise) you can open it without it glitching, but if it's borderline Firefox (and all browsers to be fair) will exhibit this.

If it wasn't doing it before but is now, then something has changed DPC wise and it's closer to the overload limit than it was 12 months ago.

The workaround fix is not to open Firefox whilst recording audio for the time being.

That aside...

Guitarking wrote:- Latency Monitor freezes after 16 seconds...
<snip>
When I open Speccy the computer freezes...

Both of those are slightly more concerning. Latency monitor is generally stable and I've never seen Speccy crash although given it has to call (and get a response) from everything in there, I can see why it might.

Your machines getting on a bit, so it could be voltage droops somewhere (which could be fixed with a bit of tweaking) or it could be a component starting to fail which obviously is a little more problematic if so.

I would look to grab memtest86 and run it to check the memory. At this it could be pretty much anything (PSU, board, CPU etc..) but memory seems both the easiest to test and often the first thing to consider.
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Re: vThanks peter when surfing internet

Postby Guitarking » Tue Sep 10, 2019 5:55 am

Thanks Peter.

Installed a fresh OS. Computer seems faster but after a while (maybe a coiincidence but after installing latency monitor and speccy which ive deinstalled again without result) still the same crackling while surfing internet. Speccy freezing system and latency monitoring stopping after 16 secs.

No problems when listening to audio directly so not via reaper.
Also put on a big mix in reaper and that mix plays without a problem. Strange!

Latency monitoring also suggests updating bios. Would that be worth trying? Never done that.
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Re: cracks when surfing internet

Postby Wonks » Tue Sep 10, 2019 7:39 am

It's always worth updating the BIOS. It's often updated by the manufacturer to make the motherboard work properly after updates to the O/S, as well as to fix any reported bugs.

No guarantee that it will fix all problems, but it should allow the PC to run as best it can.
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Re: cracks when surfing internet

Postby Arpangel » Tue Sep 10, 2019 8:02 am

My comments may seem irrelevant considering what's been posted so far, but you mentioned "a big mix" how many tracks/plug-in's? I'm using Reaper too, on PC and Mac, and it can be very fussy about what plugs it uses. Also, I never, ever go online while doing anything musical on my computers, it's just not advisable, it may just push your computer over the edge.
I'd go through Reaper and have a sort out, plugs included.
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Re: cracks when surfing internet

Postby Guitarking » Tue Sep 10, 2019 6:17 pm

Thanks!

I never go online whilst recording etc...
The situation I'm talking about is having some music on spotify to listen to whilst surfing the internet :-)

I want to update my bios but I'm a bit scared. Have never done this and looked on the asus website there's quite a few derivants from my motherboard.
Speccy says:
Manufacturer ASUSTeK Computer INC.
Model P8P67 (LGA1155)
Version Rev 1.xx
Chipset Vendor Intel
Chipset Model Sandy Bridge
Chipset Revision 09
Southbridge Vendor Intel
Southbridge Model P67
Southbridge Revision B3
System Temperature 31 °C
BIOS
Brand American Megatrends Inc.
Version 1503
Date 10/03/2011

Where to find and how to install bios? I hear if it goes wrong it goes really wrong??!
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