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Re: cracks when surfing internet

Postby Guitarking » Wed Sep 11, 2019 5:45 am

btw: ran mem68test. No errors so memory seems fine?
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Re: cracks when surfing internet

Postby Pete Kaine » Wed Sep 11, 2019 10:29 am

Guitarking wrote:btw: ran mem68test. No errors so memory seems fine?

It was a generic first test. Memory (and storage) is always the most obvious thing to check when things start to hang/freeze as you noted with latency monitor.

I'd look to locate some disk checkers next (from whoever made your drives, wd checker for wd, samsung checker for samsung... etc...) and run those as they can also cause random freezes when calling data.

Again, not a solid suggestion, but I'm still mulling over why speccy and latency monitor froze. You've re-software'd since then haven't you, are both of them still hanging on the new install?

Anyway, BIOS from here.

https://www.asus.com/Motherboards/P8P67/HelpDesk_BIOS/

There has been... errrm... a few since your last update, to say the least.

Insert a USB drive around the back of the machine (has to be on the native USB ports, use the ones at the top of the rear of the case on the I/O board) and put the extracted bios download on there.

Reboot, tab along to the far right two dropdowns and one of them will have "Ez flash" or something witha similar name. Run that, select the pen drive and flash from there.

You might want to note any BIOS settings before doing so, this will wipe all of them (including saved profiles) in the process. I used a camera personally as it, speeds things up, crucial if you don't know what all the settings do.

Feel free to disable additional stuff here, but only if you know 100% for sure you don't need it, otherwise, leave it as is.
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Re: cracks when surfing internet

Postby Guitarking » Wed Sep 11, 2019 6:28 pm

Thanks Peter,

Bios update has been succesfully completed.

OS has been re-installed, as have been speccy and latency monitor. And yes, LM stops after 16s and starting speccy while listening to music throught reaper freezes the computer.

I will try and run a disk checker.
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Re: cracks when surfing internet

Postby Guitarking » Wed Sep 11, 2019 7:35 pm

Checked my SSD drive on which windows has been installed. No faults.

I'm beginning to think there's something really wrong with my computer. How about taking it to a pro shop to have it checked?
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Re: cracks when surfing internet

Postby Guitarking » Thu Sep 12, 2019 8:16 pm

disabled my LAN driver. still crackles.

swapped my RME babyface soundcard for a babyface I borrowed from a friend. Also swapped its usb cable and put in into another usb port

did a disk check on my C (samsung SSD) drive: no faults

checked the event viewer: some things I see:
critical: ID41 kernel power
error: ID2 kernel eventracing
ID13 VSS
warning: ID10016 distributedCOM system

Frankly the event viewer is hard for me to read as I dont understand it but maybe someone can tune in?

Audio is still compromised. Yesterday, even just moving my mouse (not even scrolling) made the audio (Spotify playing through Reaper with the ARC plugin on) crackle. Even without reaper and listening directly its not totally stable although less problematic. But hey, my computer should be able to just listen to spotify through Reaper with a plugin engaged right?
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Re: cracks when surfing internet

Postby CS70 » Thu Sep 12, 2019 8:32 pm

Guitarking wrote:checked the event viewer: some things I see:
critical: ID41 kernel power
error: ID2 kernel eventracing
ID13 VSS
warning: ID10016 distributedCOM system

Frankly the event viewer is hard for me to read as I dont understand it but maybe someone can tune in?

It's really not that hard - you just look (or filter) the non-information errors and what's left is what is (or has been) wrong with your system.

For each of the errors there may be more details if you click on the error.

"kernel power" means that the computer has been shut down without warning
"kernel eventracing" - something went wrong at a very low level. The details would tell you what
"VSS" - mh, if you have Volume Shadow Copy enabled, that may explain some of the crackle. Google's your friend for how to turn it off.

"warning: ID10016 distributedCOM system" - there's a good chance this is the culprit. It's a permission error (typically on the registry) for which some DCOM calls (internal calls between applications and windows components) fail, and retry. This retry is the problem: the system work, but it's overloaded with hundreds of pointless retry attempt, which are doomed to fail as the problem is not temporary, but static (wrong permissions).

This is often due to some application installer messing up things (including, in one notorious case a couple years ago, a windows update package itself).

You find online how to fix it (https://forums.tomshardware.com/faq/win ... 6.2752271/ ) but before doing so, make a system restore (or be prepared to reinstall the whole shebang).

To diagnose what causes it, you've got to start with a clean install (and a recent copy of Windows), look at the Event viewer (confirming is clean), and add software a little at a time until it isn't.

In any case: the Event Viewer should be clean, no errors at all. If you have errors, you have to investigate them one at a time and solve, because they mean there's something wrong with your system (hardware or software).
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Re: cracks when surfing internet

Postby Guitarking » Thu Sep 12, 2019 8:36 pm

Are you saying it could be a windows update? Sounds logical as I haven't changed hardware in a while and the crackling was suddenly there.

But the way ran an intel CPU tester and CPU according to this tester seems fine.
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Re: cracks when surfing internet

Postby CS70 » Thu Sep 12, 2019 8:40 pm

Guitarking wrote:Are you saying it could be a windows update? Sounds logical as I haven't changed hardware in a while and the crackling was suddenly there.

But the way ran an intel CPU tester and CPU according to this tester seems fine.

There was one case last year or two years ago when a major updated messed up the registry permissions.

But more likely it's some app installer. I would also disable the VSS.

When do you reinstall the system, what software do you put on besides the OS?
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Re: cracks when surfing internet

Postby Guitarking » Thu Sep 12, 2019 8:47 pm

I did a OS reinstall (back to factory default including formating harddrive) a few days ago.
I installed:
AVira security/virusscan
RME drivers
Reaper
IK multimedia ARC
Waves plugins
Altiverb
Speccy
Latency mon
Firefox
toontrack superior
spotify
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Re: cracks when surfing internet

Postby Guitarking » Thu Sep 12, 2019 8:51 pm

OMG!
Deinstalled the AVIRA suite. apparently the suite came with lots of other programs but all I really wanted was the antivrius. So that's all that's left now.

Suddenly Latency Monitor doesn't crash anymore. Also Speccy loads whilst spotify is playing music through Reaper with ARC plugin engaged!
My machine is blazing fast, no cracks (ok 1 but I think because after start up AVira antivirus was still initalising???), internet is fast. Fingers crossed!
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Re: cracks when surfing internet

Postby CS70 » Thu Sep 12, 2019 9:06 pm

Guitarking wrote:I did a OS reinstall (back to factory default including formating harddrive) a few days ago.
I installed:
AVira security/virusscan
RME drivers
Reaper
IK multimedia ARC
Waves plugins
Altiverb
Speccy
Latency mon
Firefox
toontrack superior
spotify

I would suggest initially to install only Repare and Spotify. Try also Chrome instead of Firefox (just to see if there's something in Firefox). Then see how it is and add the others one at a time.
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Re: cracks when surfing internet

Postby James Perrett » Thu Sep 12, 2019 9:58 pm

Guitarking wrote:OMG!
Deinstalled the AVIRA suite. apparently the suite came with lots of other programs but all I really wanted was the antivrius. So that's all that's left now.

Why not just use Windows Defender? Seems to work well enough here.
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Re: cracks when surfing internet

Postby Guitarking » Fri Sep 13, 2019 8:16 pm

Thanks everyone for taken the time to help me out!
I'm glad the problem is solved!
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