Web Site: Technical Support Form

Support Request

In order to help us to help you, we need to ask you some detailed questions about your computer, its setup, and how you access the internet. Please take a couple of minutes to fill in this form, then submit it and we will investigate.

About You
Your name
Your email address
Confirm email address

About Your Computer
What type of computer are you using?	PC Mac Other:
Which operating system are you using?	Windows 2000 Windows XP Windows Vista Mac OS 9.x Mac OS 10.x Other:
Which web browser (and version) are you using?	Firefox 2.x Firefox 3.x Safari Internet Explorer 6.x Internet Explorer 7.x Other:
Do you have any firewall software installed (e.g. ZoneAlarm) and if yes, what?	No Yes (please specify)
How do you connect to the internet?	Dial-up Broadband (ADSL, DSL, etc.) LAN Other:
Which ISP provides your connection (eg. AOL, Cable company, BT)?

About Your Problem
Please describe the problem in as much detail as possible.

Have you been able to use this feature of the site in the past without problems (on this PC)?

Please copy and paste any error messages you received into the box below

Your browser sent this information to the server. This information will be included in your support request.
x-cc-id:ccc02-02 Host:www.soundonsound.com User-Agent:CCBot/1.0 (+http://www.commoncrawl.org/bot.html) Accept:text/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,/;q=0.5 Accept-Language:en-us,en;q=0.5 Accept-Encoding:gzip Accept-Charset:ISO-8859-1,utf-8;q=0.7,*;q=0.7 Connection:close Cache-Control:no-cache Pragma:no-cache Cookie:LastPage = %2Fsubs Cookie:PHPSESSID = 6109f6352fc35ba5ba9f5ed2ad16d905 IP address: 38.107.191.98
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Friday 20th November 2009

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