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Replica mags not working

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Replica mags not working

Postby nathanscribe » Thu Jan 21, 2021 10:27 pm

Anybody else having this problem? For some reason none of the replica issues are working for me now, though I have looked through a couple of them in the last few months. When I click on the link now, it just takes me to the regular landing page for the issue, and nothing seems to give me the 'turning page' spread.

I don't *think* I've changed any settings...

I also would like to add that I think it's generous to a fault of SOS to continue to provide these, so this is not a complaint, just a technical query :)
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Re: Replica mags not working

Postby Forum Admin » Thu Jan 21, 2021 11:00 pm

Yes there’s a bug causing non-access. We will get it fixed tomorrow now we are aware of it.

Thanks for the heads-up and kind words.
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Re: Replica mags now working for us

Postby Forum Admin » Fri Jan 22, 2021 10:32 am

This is working again for all of our testers this morning.

Can you access it via your My Account > Replica tab?
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Re: Replica mags not working

Postby FrankF » Fri Jan 22, 2021 12:26 pm

Chaps,
I had the same problem last month (solved by buying a PDF!), and now with February's issue.
I tried clicking "get Free accees to the Feb. issue", and now, reading the above, I tried via My account / Replica Mag.
In both cases I get a new tab entitled "Issue not found".
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Re: Replica mags not working

Postby mac.churchmouse » Fri Jan 22, 2021 12:53 pm

I've had the same problem for a couple of months or so. :cry: Then discovered ...
The Solution seems to be to log out, and log in afresh, then try to access them.
Hurrah - success! :thumbup:

(PS: The problem is still current otherwise)
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Re: Replica mags not working

Postby Rob Kirkwood » Fri Jan 22, 2021 12:54 pm

^^ this works for me too :thumbup:

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Re: Replica mags not working

Postby FrankF » Fri Jan 22, 2021 12:56 pm

That works, thanks!
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Re: Replica mags now working for us

Postby nathanscribe » Fri Jan 22, 2021 1:39 pm

Forum Admin wrote:This is working again for all of our testers this morning.

Can you access it via your My Account > Replica tab?

No, that didn't work either – but as someone else mentioned logging out I tried that, and after logging back in the replicas seem to be working again.

Thank you!
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Re: Replica mags now working for us

Postby Forum Admin » Fri Jan 22, 2021 2:55 pm

nathanscribe wrote:...someone else mentioned logging out I tried that, and after logging back in the replicas seem to be working again.!

Yes, those pesky Cookies... always a good solution when all else seems to fail. :thumbup:
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