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SOS Support Portal
If none of the FAQ categories have answered your question please use the form below to describe your problem.
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Unfortunately, Sound On Sound magazine staff do not have spare time to answer, one-to-one, specific questions about music equipment, software or give advice on techniques.
If you have a problem with your equipment you should always check the manufacturer's web site first for advice and software upgrades.
However, SOS does have a very active community of musicians and recording engineers who may be able to help and contributors and editorial staff do participate there.
Please note: If you wish to post a message you will first need to log in with an account or register a new one (SOS site registration is free).