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I seem to have paid more than once for items

If you experience a 'second' apparent payment it is NOT a payment but an authorisation - probably because you clicked the button on the web page more than once?

Such pending/shadow payments get removed automatically by your bank within 6 working days, and there is nothing we can do this end to improve this - it is the industry norm for electronic transactions.

Still got a problem?

Go to our Mail Order Support form