Prism Sound have issued a warning to audio professionals after discovering counterfeit versions of their award-winning Lyra audio interfaces. In recent months, customers who have purchased fake units have unfortunately been left with a malfunctioning interface only to find out that no warranty or support is available — even worse, the poor build quality means that some of the devices are potentially dangerous.
Prism’s International Sales Director Mark Evans has released the following statement:
“It’s simple, really: if you want a Lyra 1 or 2, buy it from an authorised dealer. Don’t throw your money away on a fake. If a deal sounds too good to be true, then it probably is. Some of them are really dangerous and so badly put together that there is a high risk of serious electrical malfunction. Obviously, this could put people at risk and cause untold damage to homes and studios. By highlighting this danger, we hope we can protect our customers from losing money, or much worse.
The price of a legitimate new Lyra interface is £1899. While it is understood that cheaper units are available on the second-hand market, Prism Sound advises anyone thinking of buying one to check with us first. We can easily verify the authenticity of a Prism Sound product — all customers have to do is email us for guidance on how to distinguish a real unit from a fake one. Counterfeit interfaces may look convincing, but under the surface they are poorly made and fall a long way short of the audio performance and build quality of the Prism Sound brand.”
More information, along with a full list of authorised dealers and distributors, is available on the Prism Sound website.
